Vifee – Bug Tracker & Kanban Board for Client Website Feedback

Yes. Every pin has an issue type - Task or Bug - plus a priority and a workflow status, so a client reporting "this form is broken" and a client suggesting "make this button bigger" both land on the same triaged board instead of two different inboxes.

Yes. Anyone you give Team or Manager access on Settings → Access can pin tasks and bugs on the site without a review link, and the whole team works through them on the same board - no client required.

No. A reviewer opens the review link you send them and pins comments, screenshots and replies straight on the live page - no WordPress account, no browser extension, no separate app to install.

Yes. A reviewer can attach a full-page or region screenshot to any pin and mark it up with arrows, shapes and text, or cover parts of it with the Hide area tool, before sending - so a bug report carries the exact picture you need, not just a text description.

No. The widget loads only for people with a review link or Vifee access; ordinary visitors get the page without it. The board lives in wp-admin.

Yes. The widget loads as a standard front-end script, independent of the theme or page builder that rendered the page, so it works the same way on Elementor, Divi, block-theme, or classic-theme sites.

Yes - install it on as many WordPress sites as you like at no extra cost; there's no per-site, per-user or per-project fee. Each installation keeps its own feedback separate from every other one (see "Who can see feedback?" below for how that works within a single site).

No. Feedback, screenshots and reviewer data are stored in your own database and a private, non-public uploads subdirectory. The plugin does not call any third-party service and does not send telemetry.

Only Vifee owners, other administrators at the level the owners chose, people given access on Settings → Access and guests who used a valid, unexpired review link can see and submit feedback. The review widget is never shown to ordinary site visitors. The one exception: a page opened with a ?vifee_token= that is unknown, expired or switched off shows a small "This review link no longer works" notice instead of the comment form, and that page view skips page caching. The notice reveals nothing about the site or its feedback and looks the same for an unknown and a dead link. Clean-mode links never show it. Archived feedback is visible only in the admin panel, never in the widget. Note for agencies serving multiple clients on one installation: reviewers authenticated through any valid review link share ONE feedback space per site - a reviewer for Client A can read threads opened for Client B. Scope installations (or use WordPress multisite) accordingly.

Yes. On Settings → Access, the Administrators list sets each administrator's Vifee level: Owner, Manager, Team, Client or No access, or the default for administrators (Client unless you change it). The administrator who installed Vifee is its owner; until owners are chosen, as on sites that had Vifee before 1.5.1, every administrator is one. Only owners see Settings and Export. This keeps the board tidy; it is not a security boundary, since a WordPress administrator can always deactivate plugins or change the database.

Add define( 'VIFEE_RECOVERY', true ); to wp-config.php (your host's file manager or FTP will do). While it is there, every administrator has full access to Vifee and a notice in wp-admin says so; the owners get one e-mail when it starts. Choose owners on Settings → Access, then remove the line. If the last owner's account is deleted or stops being an administrator, every administrator becomes an owner by itself.

By default, nothing - your database tables and any stored attachments are left in place so you can reinstall later without losing data. If you want uninstalling to permanently delete everything, enable that under Vifee → Settings before you uninstall.

Yes: the GD extension (for screenshot processing) and the Fileinfo extension (for upload validation) are required in addition to PHP 8.1+. Most hosts enable both by default.

Yes. Every site keeps its own feedback, review links and settings. Activate Vifee on single sites or network-wide: activating it on one site does not affect any other, and network-activating it sets up every site of the network, including sites added later (on their first request).