Visioweb Returns Manager for WooCommerce adds a self-service return flow to your store: customers request a return directly from My Account > Orders, within a configurable number of days after delivery, and you manage and process every request and refund from a single admin dashboard.
This free version is complete and fully functional on its own. There are no artificially limited or blocked features.
Features
- "Request a return" button on My Account > Orders and on the View order page, shown only on eligible orders (order status and return window).
- Accessible request dialog (keyboard and screen-reader friendly).
- Prevents duplicate requests: a customer cannot open a second return on an order that already has one open.
- Admin list of every return request (order, customer, total, status, date, reason) with Approve, Reject and Mark as closed actions; every change is added as an order note.
- Configurable return window (in days).
- Refunding the order in WooCommerce (fully or partially) closes its open return requests automatically.
- Compatible with High-Performance Order Storage (HPOS) and the Cart & Checkout blocks.
- Clean uninstall: removes its own table, options and scheduled events.
Premium version
The free plugin stays complete and will never lock its features. If you need more, the optional Premium add-on adds:
- advanced e-mail notifications for customers and shop managers;
- return shipment tracking;
- PDF export of return requests.
Details and purchase:
https://www.francescoingrosso.com/moduli-wp/gestione-resi-woocommerce/