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VoxCartAI for WooCommerce – AI Copilot for Voice Commerce, Shopping Assistance & Store Automation

开发者 voxcart
更新时间 2026年6月22日 19:51
PHP版本: 7.4 及以上
WordPress版本: 7.0
版权: GPLv2 or later
版权网址: 版权信息

标签

customer support woocommerce ecommerce conversational ai voice ai

下载

1.0.4 1.0.0 1.0.1 1.0.2 1.0.3

详情介绍:

One-Click Voice AI Setup for Your WooCommerce Store Transform your WooCommerce store into an AI-powered voice commerce experience with VoxCartAI. In just a few clicks, add an intelligent voice assistant to your storefront that can engage customers, answer questions, provide order assistance, and deliver real-time support through natural conversations. VoxCartAI for WooCommerce seamlessly connects your store with the VoxCartAI platform, helping businesses create more engaging customer experiences without complex setup or technical expertise. Note: An active VoxCartAI subscription is required to use this plugin. Why VoxCartAI? Modern customers expect instant answers and personalized experiences. VoxCartAI empowers WooCommerce store owners with an intelligent voice assistant that is available 24/7 to engage visitors, answer questions, and improve customer satisfaction. Key Features AI-Powered Voice Assistant Allow customers to communicate with your store using natural voice conversations through an intelligent AI assistant. One-Click Voice Widget Add a floating voice button to your storefront and enable instant customer interactions. Product & Store Information Help customers quickly find answers about products, store policies, shipping information, and frequently asked questions. Order Support Provide voice-based assistance for order-related inquiries and customer support requests. WooCommerce Integration Synchronize store events and data with the VoxCartAI platform, allowing your AI assistant to stay informed and deliver relevant responses. Easy Configuration Connect your WooCommerce store to VoxCartAI through a simple and secure setup process directly from your WordPress admin panel. Enterprise-Grade Security Built with secure authentication, encrypted credentials, and protected communication channels to ensure data security and reliability. WooCommerce HPOS Compatible Fully compatible with WooCommerce High-Performance Order Storage (HPOS) for optimal performance and scalability. How It Works
  1. Install and activate the VoxCartAI for WooCommerce plugin.
  2. Connect your VoxCartAI account.
  3. Configure your AI agent settings.
  4. Enable the storefront voice widget.
  5. Start engaging customers through intelligent voice conversations.
Built for the Future of Customer Engagement VoxCartAI combines Voice AI, Conversational AI, and WooCommerce integration to help businesses deliver faster support, improved customer experiences, and smarter digital interactions. Whether you're looking to modernize customer service or create a more interactive shopping experience, VoxCartAI helps bridge the gap between your store and your customers through the power of voice. External Services This plugin connects to the VoxCartAI platform hosted by The One Technologies to provide voice assistant functionality and conversational AI services. Privacy Policy: https://voxcart.theonetechnologies.co.in/privacy Terms of Service: https://voxcart.theonetechnologies.co.in/terms VoxCartAI Platform: https://voxcart-ai.theonetechnologies.co.in/ The One Technologies: https://theonetechnologies.co.in

安装:

Before you start: you need an active VoxCartAI account. Sign up at https://voxcart-ai.theonetechnologies.co.in. From your VoxCartAI dashboard you will obtain two things: an API Key and an Agent ID (the workflow/agent you want customers to talk to).
  1. Upload the voxcart-for-woocommerce folder to /wp-content/plugins/, or install the ZIP via Plugins → Add New → Upload Plugin.
  2. Activate the plugin. WooCommerce must be installed and active first.
  3. Go to WooCommerce → VoxCartAI → Settings.
  4. The VoxCartAI service URLs come pre-filled, so you normally only need to enter:
  5. API Key — found in your VoxCartAI dashboard under API / credentials. Encrypted immediately on save and never shown again.
  6. Agent ID — the workflow/agent identifier from your VoxCartAI dashboard. This selects which AI agent answers calls, so to use a different agent you simply change this value. (The pre-filled Agent API URL, WebSocket URL and Widget base URL only need changing if you run a self-hosted or staging VoxCartAI backend.)
  7. Enable Voice widget.
  8. Click Save Changes, then open the Dashboard tab and click Check Status to confirm the plugin reports "Configured".
  9. Visit your storefront — the voice-call button should appear in the corner.
To switch the store to a different agent later, just change the Agent ID in Settings and save — no other changes are needed.

屏幕截图:

  • Settings page — connection details, WooCommerce events, and storefront widget options.
  • Storefront voice widget floating call button.

升级注意事项:

1.0.4 Branding update only. No action required. 1.0.3 Updated description and banner. No action required. 1.0.2 Service URLs are now pre-filled — new installs only need an API Key and Agent ID. Existing settings are unaffected. 1.0.1 Branding and documentation update. No action required. 1.0.0 Initial release.

常见问题:

Where do I get my API Key and Agent ID?

Both come from your VoxCartAI account at https://voxcart-ai.theonetechnologies.co.in. After signing in, your API Key is in the dashboard's API/credentials area, and the Agent ID is the identifier of the workflow/agent you created. Paste these into WooCommerce → VoxCartAI → Settings — the service URLs are already pre-filled for you.

How does the voice connection actually work?

When a visitor clicks the call button, your WordPress server (not the browser) asks the VoxCartAI API to create a session, using your encrypted API key. Only a short-lived, single-use session token is returned to the browser. The browser then opens a secure WebSocket (wss://) straight to the VoxCartAI platform using that token, and audio is streamed over that connection. Your API key and embed token never reach the visitor's browser.

Does my host need to support WebSockets?

No. The WebSocket connection is opened from the customer's browser to the VoxCartAI platform — not from your PHP server. Standard shared hosting works fine.

Where is my API key stored?

The API key is encrypted (AES-256-GCM) in the WordPress database, with the encryption key derived from your site's AUTH_KEY salt. It is never printed in page source, localized to scripts, or returned by any REST response.

Is voice data stored?

The plugin does not store any audio inside WordPress. Inside WordPress it stores only structured event data (order IDs, product IDs, customer IDs) in a local queue table for agent context. The VoxCartAI platform, however, does record and store the conversation audio (WAV recordings) and transcripts on its own servers, so that you can review calls and so the AI service can function. Because voice is personal data, you should disclose this to your customers. Retention and handling are governed by the VoxCartAI Privacy Policy: https://voxcart.theonetechnologies.co.in/privacy

Do I need to update my privacy policy?

Yes. You should disclose to your customers that voice interactions are processed by VoxCartAI (TheOne Technologies). Voice is personal data under GDPR. A sample disclosure: "Our store uses a voice AI assistant provided by TheOne Technologies (VoxCartAI). Voice interactions are processed by their platform. See [VoxCartAI Privacy Policy]."

What WooCommerce events are forwarded to the agent?

Orders (created, updated, completed, cancelled), products (created, updated, deleted), and customers (registered, profile updated). Each event type can be toggled independently in Settings.

What happens if VoxCartAI is unavailable or the store has no balance?

The plugin returns a 402 status when the store's VoxCartAI subscription is inactive or has insufficient balance. The voice widget silently hides itself so customers never see a broken call UI. A wwsa:widget_unavailable DOM event is dispatched so themes can react (e.g. hide a "Talk to us" button).

Can I restrict the widget to specific pages?

Yes. Add a filter in your theme's functions.php: add_filter( 'wwsa_load_widget', fn() => is_woocommerce() || is_cart() || is_checkout() );

How do I uninstall cleanly?

Go to Settings → Diagnostics and enable "Delete all plugin data on uninstall", save, then delete the plugin. All tables, options, and encrypted credentials will be removed.

更新日志:

1.0.4 1.0.3 1.0.2 1.0.1 1.0.0