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Plugin Name

开发者 VoxyPAD
更新时间 2015年7月23日 01:02
PHP版本: 2.7 及以上
WordPress版本: 4.2
版权: GPLv2 or later
版权网址: 版权信息

标签

widget chat customer service customer support live chat help desk live chat software live support livechat olark snapengage zendesk collaboration annotation free live chat call casengo clickdesk customer feedback call widget zopim live chat widget clicktocall notepad mobile live chat webRTC whiteboard formilla Click2call data sharing telesale co-browse web voxypad

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详情介绍:

Voxypad.com Click2Call Software offers FREE live chat and Premium call services for your WordPress site. Allow your visitors to chat/call with you live while sharing data: photos, images and documents. Voxypad.com Live Chat/Call Features (Click2Call):

安装:

Manual Instructions:
  1. Extract voxypad-chat folder from a zip file
  2. Upload voxypad-chat folder to the /wp-content/plugins/ directory of your WordPress site.
  3. In WordPress Admin page, activate the VoxyPAD Click2Call in the 'Plugins' menu.
  4. In Settings, insert the Voxypad Click2call code.
  5. You are done!. The chat/call menu will be displayed in the bottom right corner of WordPress theme where users could click and communicate with you through Voxypad app. You could download the app into your mobile devices : iphone, ipad, android tablets or PC through voxypad.com web site.

屏幕截图:

  • Chat/Call menu displayed in bottom, right corner. Creating notepad with rich contents and sharing with visitors/customers during chat session.
  • Co-browsing web, making annotation directly on the screen to express your intention clearly during voice call.
  • Co-viewing documents, making annotation, highlighting important sections, words... during call session.
  • Translate words into different languages to your international partners, customers.
  • Receive chat/call from customers with multiple devices: ipad, iphone, android or PC...and bring customer service with you wherever you go.

常见问题:

Where to download Voxypad app?

You could download the app from voxypad.com web site. The app is avaiable on iOS, androids and PC.

Why after installation and setting, I don't see the chat menu box displayed?

Make sure that your browser javascript is enabled. See : http://enable-javascript.com/

After register with Voxypad site, I don't see the Click2Call code?

If your code is not displayed after login, click on "New Order" to create the code.

I see ChatBox/CallBox code and Button Code?

We use ChatBox/CallBox code for WordPress where the menu will be displayed in the bottom right corner for every page on the site. The "Button Code" is used to have a chat/call button on a single page. You need to cut and paste the code into your html file manually.

What happened if visitor/customer contact me through website Click2Call and Voxypad app in my mobile is not started yet?

If your Voxypad in your mobile is not started, you will receive a notification (vibration, sound). Upon click on the message, the chat/voice session will start.

If I install Voxypad app into multiple devices, which one will ring if customer contact me?

You could install into multiple devices (iphone, ipad, android, PC)...All of them will ring once customers contact you.

How coud I send images/photos during the chat/call?

You could send individual image or photo by clicking on + sign during the chat. You could also combine multiple photos/images into the "Whiteboard" by clicking the Global icon and insert images/photo into the "Whiteboard". Click Done to send.

What will happen if my Voxypad app is turned off?

Even though the Voxypad app is turning off, once customers/visitors start a chat or call, you will receive a push notification where you could still chat/talk with customers/visitors by clicking on that message. You don't miss any important message from your visitors. This is working like someone calling to your mobile phone which you could carry anywhere you go.

更新日志:

1.0