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WBugBoard

开发者
更新时间 2024年11月28日 17:54
PHP版本: 8.0 及以上
WordPress版本: 6.7
版权: GPLv2 or later
版权网址: 版权信息

标签

customer service WordPress project management support tickets issue tracking

下载

1.0.1 1.0.0

详情介绍:

WBugBoard is a robust and user-friendly issue tracking and support ticket plugin designed for WordPress. It allows you to create, manage, and prioritize tickets directly in your WordPress dashboard, ideal for customer support or project management. ✨ = Key Features =

安装:

  1. 📂 Upload the wbugboard folder to the /wp-content/plugins/ directory, or install the plugin directly through the WordPress plugins screen.
  2. 🔌 Activate the plugin through the 'Plugins' menu in WordPress.
  3. ⚙️ Go to Settings > WBugBoard to configure your settings, priorities, and email notifications.

屏幕截图:

  • 📝 **Ticket List** - View all tickets, with indicators for priority and status.
  • 🔍 **Ticket Details** - Detailed view of each ticket, including comments and attachments.
  • 📊 **Priorities Management** - Manage ticket priority levels.

常见问题:

❓ How do I set up email notifications?

Navigate to Settings > WBugBoard > Email Notifications to enable notifications for admins and users. You can also customize the subject and message content of these notifications.

🔒 Can I restrict ticket management to certain user roles?

Yes. Go to Settings > WBugBoard > User Roles to define which roles have access to ticket management functionalities.

🔧 How do I add custom priority levels?

Go to Settings > WBugBoard > Priorities to add, edit, or delete priority levels.

📎 What types of files can users upload?

Only JPEG, PNG, and PDF file types are allowed for upload. Files are sanitized and stored in a custom directory for security.

更新日志:

1.0.1 1.0.0