Notiqoo – Order Notification & Customer Chat for WooCommerce

WhatsApp Notification for WooCommerce made easy with Notiqoo (formerly WC Messaging). Notiqoo is a powerful and reliable WooCommerce WhatsApp notification plugin that integrates directly with the official WhatsApp Business Cloud API. It enables fast, automated WhatsApp notifications for WooCommerce orders, including order confirmation messages, order status updates, and important customer alerts—ensuring smooth, real-time communication through the WhatsApp API. We’ve rebranded! WC Messaging is now Notiqoo — with the same features, familiar settings, improved performance, and enhanced stability. Read more about the rebranding. Latest Update: Improved compatibility with modern WooCommerce checkout flows, enhanced WhatsApp message delivery reliability, and smoother overall WooCommerce WhatsApp integration for better notification and chat performance. To use Notiqoo, you need a dedicated mobile number that is not connected to WhatsApp or WhatsApp Business on any mobile device. This number is used exclusively for the WhatsApp Cloud API, allowing dependable WhatsApp order notifications, automated alerts, and customer communication. You can still receive calls and SMS on this number, but it cannot be used with the WhatsApp mobile app. This is a mandatory requirement from Meta: a phone number can be used either for the WhatsApp API or the WhatsApp mobile app — not both.Learn more about WhatsApp Cloud API number requirements. 👉 Upgrade to - Notiqoo Pro 👉 Read the Complete - Documentation 👉 Check out - Live Demo 👉 Watch Step-by-Step - Video Guides 👉 Get Dedicated - Support Notiqoo Pro takes communication to the next level with full two-way WhatsApp chat, allowing customers to contact your store instantly for support, inquiries, and follow-ups. It includes real-time WooCommerce WhatsApp chat, Click-to-Chat, advanced automation, WhatsApp OTP login & signup, OTP-verified Cash on Delivery (COD) validation, and enhanced customer engagement—making Notiqoo one of the most trusted WhatsApp message plugins for WooCommerce. In addition, Notiqoo Pro supports abandoned cart recovery via WhatsApp notifications, smart WhatsApp broadcast messaging, contact form to WhatsApp automation, and post-purchase product review collection through WhatsApp, helping store owners recover lost sales, reduce drop-offs, increase authentic reviews, and improve overall conversion rates. With powerful features like WhatsApp Business Messaging, WhatsApp Notification, WhatsApp Order Notification, WooCommerce WhatsApp Integration, WooCommerce WhatsApp Chat, message count tracking, GDPR-ready data retention controls, WhatsApp newsletter & contact list growth, and automated message workflows, Notiqoo delivers a seamless, secure, compliant, and scalable communication experience for WooCommerce store owners. Powerful WhatsApp Notifications for WooCommerce

1. Send automated WhatsApp Notifications for WooCommerce when a new order is placed, ensuring instant order confirmation and customer updates through the WhatsApp Business Cloud API.
2. Send WhatsApp Notifications for WooCommerce orders placed using the Cash on Delivery (COD) payment method, with optional OTP-based verification for improved order authenticity and reduced fake orders.
3. Send WhatsApp Notifications for WooCommerce order status changes such as Processing, Completed, Failed, Refunded, and more—keeping customers informed at every stage of their purchase journey.
4. Send WhatsApp Notifications for custom WooCommerce order statuses, fully compatible with your store’s workflow and advanced WooCommerce WhatsApp integration, including third-party and custom status plugins.
5. Send WhatsApp Notifications for abandoned cart recovery, automatically reaching customers who leave products in their carts and helping store owners recover lost sales and boost conversions.

https://youtu.be/EZ8yaQcGVBQ?utm_source=wp&utm_medium=readme&utm_campaign=notiqoo-free Notiqoo [free version]

• Send WooCommerce Order Notifications: Send WhatsApp Notifications for WooCommerce orders using the official WhatsApp Cloud API, ensuring fast and reliable order updates for customers.
• Custom Trigger Buttons: Notiqoo provides custom trigger buttons on the WooCommerce order details page, allowing store admins to instantly send pre-defined WhatsApp Message Templates to customers with a single click—perfect for quick WooCommerce WhatsApp communication.
• Abandoned Cart Recovery: Enable automated WhatsApp abandoned cart recovery messages to recover lost sales directly from the Notiqoo chat dashboard, helping you boost conversions and improve customer engagement.

Notiqoo Pro [premium version]

• All features of the free version: The premium version includes everything from the Notiqoo Free plugin, offering complete WooCommerce WhatsApp Integration along with advanced automation, CRM, and customer engagement tools.
• Live WhatsApp Chat from WooCommerce Dashboard: Notiqoo Pro lets you send and receive WhatsApp messages directly from your WordPress dashboard. Customer replies appear instantly inside WooCommerce, allowing you to chat in real time, respond faster, and manage all WhatsApp conversations without leaving the admin panel.
• WhatsApp OTP Login & Signup: Allow customers to log in or register using OTP verification via WhatsApp, providing password-free authentication, higher login success rates, and reduced fake or invalid user registrations.
• OTP-Verified Cash on Delivery (COD): Enable WhatsApp OTP–based COD order verification to confirm customer intent before order placement or processing, helping reduce fake orders, delivery failures, and return-to-origin (RTO) issues.
• Compatibility with WooCommerce Booking Plugins: Seamlessly integrates with popular WooCommerce booking extensions, offering reliable WooCommerce WhatsApp notifications for booking confirmations, reminders, and updates.
• Quick Reply: Respond to customer queries instantly using predefined quick replies, improving response time and support efficiency through WhatsApp Customer Chat.
• Mark as Read: Easily mark all messages as read for smoother message handling and a more organized WhatsApp inbox.
• Block Users: Block unwanted users directly from the chat window. Once blocked, both the business and the customer are restricted from sending further WhatsApp messages.
• Add New Contacts from Chat Screen: Add new WhatsApp contacts directly from the chat panel and start conversations without leaving the Notiqoo dashboard.
• 24-Hour Messaging Window Timer: Automatically track the 24-hour WhatsApp messaging window to stay compliant with WhatsApp Business API rules and ensure timely responses.
• Quick Note Feature: Add and manage internal notes during customer conversations, helping teams retain context, track discussions, and improve follow-up actions.
• Message Templates: Use customizable WhatsApp Message Templates for fast, consistent, and professional communication—ideal for automated workflows, broadcasts, and repeat messaging.
• Labels: Organize and categorize customer chats using labels to filter conversations, segment users, and manage follow-ups efficiently within your WhatsApp CRM.
• Dedicated Chat Menu: Access all chat-related tools from a standalone chat menu, offering a cleaner interface and faster navigation for WhatsApp communications.
• WhatsApp Interactive Forms: Allow customers to fill forms directly inside WhatsApp using interactive, step-by-step chat flows. Collect details like name, phone number, selections, and preferences without redirecting users outside WhatsApp—making the experience faster, smoother, and more conversion-friendly.
• Product Reviews via WhatsApp: Automatically collect product reviews through WhatsApp flows after order completion, making it easier for customers to submit reviews and increasing authentic feedback.
• Smart WhatsApp Broadcasting: Send WhatsApp broadcast messages to selected user segments using approved templates, with support for instant or scheduled delivery—ideal for promotions, updates, and campaigns.
• Document Send/Receive: Send and receive documents directly through the Notiqoo Chat Dashboard, including invoices, order details, images, and support files.
• Message Count Tracking: Track WhatsApp message usage to monitor limits, performance, and communication efficiency.
• GDPR & Data Retention Controls: Manage data retention with automatic cleanup of temporary users, message logs, and chat history—supporting GDPR-ready, privacy-first communication.
• Contact Form WhatsApp Automation: Automatically notify admins via WhatsApp when a website form is submitted and sync leads or customers into your WhatsApp contact list.
• Customized Widget: Access multiple chat widget styles that allow customers to start a WhatsApp conversation instantly from your website.
• Click to Chat: Generate a Click to Chat link that you can place anywhere—emails, blog posts, landing pages, or marketing campaigns—allowing customers to open a WhatsApp chat with your business instantly.
• WhatsApp QR Code: Provide customers with a scannable WhatsApp QR Code that opens your business chat instantly. Ideal for product pages, brochures, invoices, store displays, and offline marketing materials.
• WhatsApp Chat Icon: Enable a fully customizable WhatsApp Chat Icon on your website. Configure label text, default message, icon style, position, and visibility settings to encourage customer engagement.
• Shortcode: Use the shortcode [woom-chat-widget] to display the WhatsApp chat icon anywhere on your website with flexible placement control.

10 Key Advantages of Notiqoo Pro

1. Instant WooCommerce WhatsApp Notifications Send automatic WhatsApp notifications for orders, updates, bookings, inquiries, abandoned carts, and COD order confirmations. Customers stay informed instantly, boosting trust, engagement, and conversion rates.
2. Real-Time Two-Way WhatsApp Chat Communicate directly with customers using WhatsApp Chat from the WordPress dashboard. Send messages, receive replies instantly, and manage conversations efficiently, enabling seamless WooCommerce WhatsApp customer interaction.
3. Built-In WhatsApp CRM Tools Organize chats with labels, quick notes, and quick replies. Mark messages as read, track message counts, and manage GDPR-compliant data retention—all from a lightweight WhatsApp CRM for WooCommerce.
4. Abandoned Cart Recovery Recover lost sales with automated WhatsApp Notifications for abandoned carts. Smart reminders and targeted messages encourage customers to complete purchases, improving overall sales.
5. WhatsApp Notifications for Forms Receive instant notifications for submissions from Contact Form 7, Gravity Forms, WPForms,Ninja Forms, Formidable Forms, and Fluent Forms. Automate WhatsApp messages for leads, inquiries, and new WooCommerce customers.
6. Multiple Customer Engagement Options Customers can start chats via Click to Chat links, WhatsApp QR codes, chat icons, widgets, or shortcodes. Makes contacting your store easy, instant, and flexible.
7. Interactive WhatsApp Flows Guide customers step-by-step with multi-screen interactive WhatsApp flows for support, bookings, reviews, data collection, and post-purchase follow-ups.
8. Advanced Contact & Message Management Add new contacts, block users, track the 24-hour messaging window, send and receive documents, and manage chats—all from the Notiqoo dashboard with real-time updates.
9. WooCommerce Booking Plugin Support Send automated WhatsApp confirmations, reminders, and follow-ups for bookings. Ideal for service-based businesses using WooCommerce Booking plugins and appointment systems.
10. Faster Support, Higher Conversions & Customer Retention Improve response time, provide real-time customer support via WhatsApp, recover abandoned carts, collect post-purchase reviews, and increase sales—all using Notiqoo Pro’s comprehensive automation and messaging tools.

New Features Included: WhatsApp OTP login/signup, OTP-verified COD, product reviews via WhatsApp, smart broadcasting, GDPR & data retention, post-purchase follow-ups

Notiqoo Pro Add-on Plugins Extend the power of Notiqoo Pro with advanced add-ons that enhance WooCommerce WhatsApp functionality. These add-ons help you automate customer engagement, streamline WhatsApp notifications, and manage real-time WooCommerce WhatsApp chats more efficiently—boosting productivity and improving customer communication. Requires an active Notiqoo Pro installation: To use these add-ons, you must have a currently active Notiqoo Pro plugin installed on your WooCommerce store. This ensures full functionality of WooCommerce WhatsApp notifications, chat automation, and advanced customer engagement features. Teams for Notiqoo 👉 Upgrade to - Teams 👉 Read the Complete - Documentation 👉 Check out - Demo 👉 Watch Step-by-Step - Video Guides 👉 Get Dedicated - Support Collaborate seamlessly with your team using a shared inbox, chat assignment, role-based access control, and a fully responsive web app optimized for desktop and mobile. Empower your support team to work efficiently, stay organized, and deliver a consistent customer experience via WhatsApp Business. Automator for Notiqoo 👉 Upgrade to - Automator Pro 👉 Read the Complete - Documentation 👉 Check out - Demo 👉 Watch Step-by-Step - Video Guides 👉 Get Dedicated - Support Streamline customer communication with WhatsApp automation. Automator for Notiqoo lets you send instant or scheduled WhatsApp notifications based on WooCommerce order statuses, custom triggers, or business rules. Create intelligent workflows using rule-based triggers and personalize every message with dynamic variables such as customer name, order details, product info, and more. Reduce manual tasks, respond faster, and keep your customers informed automatically—enhancing your WooCommerce WhatsApp integration and overall customer engagement. Disclaimer: All trademarks, logos, and brand names mentioned in this plugin are the property of their respective owners. This plugin is not affiliated with or endorsed by WhatsApp or any of its affiliates.

Upload the 'wc-messaging' folder to the '/wp-content/plugins/' directory. Activate the plugin through the 'Plugins' menu in WordPress. Go to the plugin settings page and enter your WhatsApp Business API credentials. Customize your message templates and order status settings according to your preferences. Start sending automated order status updates to your customers on WhatsApp!

Love using this plugin? Please consider leaving a 5-star review on the WordPress Plugin Directory ⭐⭐⭐⭐⭐ Your review helps us keep the plugin 100% free and continue providing free updates, support, and maintenance. Thank you for supporting open-source ❤️ 1.4.7 - 27 JAN 2026

• New: Review notice added
• Improvement: Customer phone numbers are now automatically formatted and verified in international (E.164) format, ensuring reliable WhatsApp delivery
• Improvement: Minor fixes

1.4.6 - 19 JAN 2026

• New: Premium version support and features are clearly listed under the Support and Premium Settings tabs. All premium-related configurations and assistance are accessible directly from these sections

1.4.5 - 15 DEC 2025

• Improvement: Compatible with WordPress 6.9
• Improvement: Compatible with WooCommerce 10.4

1.4.4 - 26 NOV 2025

• Improvement: Renamed Settings page Templates to Notifications for better clarity and usability
• Improvement: Compatible with WooCommerce 10.3

1.4.3 - 14 OCT 2025

• New: Deactivation survey form is added
• Improvement: Compatible with WooCommerce 10.2

1.4.2 - 14 JUL 2025

• New: Added sidebar on General Settings page for quick navigation to Pro features
• New: Extended template support to include named and numbered templates with header types: image, location, documents, and videos
• New: Added header url option in templates to include URLs for header types such as video, location, and image.
• New: Abandoned Status widget added to the dashboard with date filters (Today, Yesterday, Last Week, Last Month)
• New: Detailed status shown in widget: Recoverable Orders, Recovered Orders, Lost Orders, Revenue, and Recovery Rate
• Improvement: New custom hooks added to track abandoned cart events
• Improvement: nq_abandoned_order_created – triggered when a cart is marked as abandoned
• Improvement: nq_abandoned_order_lost – triggered when an abandoned cart is not recovered
• Improvement: nq_abandoned_order_recovered – triggered when a cart is successfully recovered
• Improvement: Compatible with WooCommerce 10.1

1.4.1 - 24 JUL 2025

• Improvement: Support links updated to point to Notiqoo resources for better assistance
• Improvement: Improved user experience by streamlining access to documentation and support.

1.4.0 - 22 JUL 2025

• New: Renamed WC Messaging to Notiqoo for branding.
• New: Coupon settings changed to dynamic/static mode
• New: Static setting allows using a predefined coupon code by entering it directly
• New: Dynamic setting creates a new coupon automatically with specific rules
• Fix: Minor fixes in cart abandoned messages send
• New: Introduced named variable support in templates for better customization.
• Improvement: Added support for buttons in message templates.
• Improvement: Compatible with WooCommerce 10.0

1.3.7 - 21 MAY 2025

• Improvement: Name changed to Notiqoo.
• Improvement: In settings additional settings changed to coupon settings.

1.3.6 - 25 APR 2025

• Improvement: Compatible with WooCommerce 9.8
• Improvement: Compatible with Wordpress 6.8

1.3.5 - 04 FEB 2025

• Improvement: Security updates
• Improvement: Code cleaning for improve performance and maintainability

1.3.4 - 03 FEB 2025

• Improvement: Minor fixes
• Improvement: The plugin name and title have been corrected to comply with WhatsApp's trademark guidelines
• Improvement: Compatible with WooCommerce 9.6

1.3.3 - 16 JAN 2025

• Improvement: Minor fixes
• Improvement: The Template Settings page has been enhanced with dedicated options for configuring admin and customer notifications
• New: Template message notifications can now be sent separately to admins and customers, enabling more targeted communication

1.3.2 - 07 JAN 2025

• Improvement: Renamed the "Support" tab to "Support & Premium" for better clarity

1.3.1 - 06 JAN 2025

• Fix: Resolved issues with displaying template messages
• Improvement: Enhanced the display for text-only templates in the template settings to avoid confusion.

1.3.0 - 31 DEC 2024

• Fix: Resolved minor issues
• New: Abandoned cart recovery feature to re-engage potential customers.
• Improvement: Compatible with WooCommerce 9.5

1.2.2 - 15 NOV 2024

• Fix: Resolved issues with custom trigger buttons
• Improvement: Compatible with WordPress 6.7
• Improvement: Compatible with WooCommerce 9.4

1.2.1 - 14 OCT 2024

• Add: To enhance the template's settings page, added more variables as parameters can significantly improve flexibility and customization
• Fix: minor errors fixed

1.2.0 - 04 OCT 2024

• Add: Custom trigger button has been added for easy messaging of extra order statuses or custom statuses.
• Improvement: Trigger button should feel like clicked
• Improvement: Template's setting page of WC Messaging updated with Sync option
• Improvement: Compatible with WooCommerce 9.3
• Fix: Tools setting page removed

1.1.7 - 17 JUL 2024

• Improvement: Compatible with WordPress 6.6
• Improvement: Compatible with WooCommerce 9.1

1.1.6 - 09 JUL 2024

• Improvement: Compatible with WooCommerce 9.0
• Improvement: Added HPOS support

1.1.5 - 10 JUN 2024

• Fix: The error in the template settings regarding header parameters has been fixed
• Improvement: Added WC Messaging widget on dashboard
• Improvement: Added support tab on setting page

1.1.4 - 27 MAY 2024

• Improvement: Compatible with WooCommerce 8.9

1.1.3 - 21 MAY 2024

• Improvement: Order note message improved
• Improvement: Compatible with WooCommerce 8.8

1.1.2 - 06 APR 2024

• Improvement: Feedback form added.
• Improvement: Compatible with Wordpress 6.5

1.1.1 - 27 MAR 2024

• Fix: Minor fixes

1.1.0 - 26 MAR 2024

• Improvement: Added Support for Blocked checkout
• Improvement: Compatible with WooCommerce 8.7
• Improvement: Setting page has been improved with a dropdown menu
• Fix: Pro features removed.

1.0.11 - 24 FEB 2024

• Improvement: Custom message trigger button added. Admin can send message template by a dedicated button on the order detail page, improving communication and customer engagement.
• Improvement: Compatible with WooCommerce version 8.6

1.0.10 - 20 FEB 2024

• Improvement: Automatic order status can send to customers through WhatsApp.
• Improvement: customized order notifications can be send.
• Improvement: Compatible with wordpress version 6.4
• Improvement: Compatible with WooCommerce version 8.5

1.0.9 - 20 FEB 2024

• Improvement: Stable version

1.0.1 - 22 AUG 2023

• Fix: WhatsApp api url unique phone number id field added in settings.

1.0.0 - 13 JUL 2023

• Initial release of the WhatsApp Business API Integration for WooCommerce plugin.