Shopping Assistant Chatbot for WooCommerce
| 开发者 | webangon |
|---|---|
| 更新时间 | 2026年9月29日 21:53 |
| PHP版本: | 7.4 及以上 |
| WordPress版本: | 7.1 |
| 版权: | GPLv3 or later |
| 版权网址: | 版权信息 |
详情介绍:
Shopping Assistant Chatbot for WooCommerce puts a friendly chat window on your store that helps shoppers find the right product and buy it, without leaving the page.
Shoppers type the way they talk: "comfy sneakers under $60", "blue hoodie in XL", "boots on sale", "what is your return policy?". The assistant replies with matching product cards, quotes your own policy pages, and can add items straight to the cart.
It runs entirely on your WordPress server. No OpenAI, no API keys, no monthly fees, and no customer data sent anywhere. Every reply comes from your own products and pages, so it never invents prices, stock or promises.
Help shoppers find products faster
- Understands budgets: "under 50", "between 20 and 40", "around 30"
- Understands sorting and filters: cheapest, best rated, newest, on sale, in stock
- Understands colours, sizes and preferences like comfortable, lightweight, gift or kids
- Follow-ups just work: "cheaper", "in red", "show more", "only on sale"
- Every product card says why it was picked: within budget, on sale, comes in blue, rated 4.5
- Add to cart from the chat: "add 2 wired earphones", "make the mouse 3", "remove the earphones", "checkout"
- Variable products: the bot asks for the missing option ("Which colour?") with one-tap choices
- Product comparison: "compare X and Y" shows price, sale, rating, stock and options side by side
- Approved coupons only: suggests only the codes you list, and skips expired ones
- Lead capture: after unanswered questions, or when a shopper asks for a human, the bot collects an email
- The theme's mini-cart updates live, for guests and logged-in customers
- Tick your shipping, returns, warranty or payment pages and the bot quotes the right paragraph, with a link
- Order helper: logged-in customers can check their recent orders and status (never anyone else's)
- Blocked topics: stop conversations about subjects you don't want to discuss
- Style the launcher, header, colours, shape and layout, and see the real working chat update as you go
- Set the greeting, quick-reply chips, no-answer message and where the chat appears
- Show it on every page or only on shop, product, cart, checkout and account pages
- Insights: searches, product opens, add-to-cart, checkout clicks, comparisons and coupon use, over 7, 30 or 90 days
- Unanswered questions: see what shoppers asked that the bot couldn't answer, so you can fill the gaps
- Conversations and leads: read transcripts and export them as CSV
- No external services, no tracking scripts, no IP addresses stored
- Configurable retention, with old conversations pruned automatically
- Settings import and export as JSON
安装:
- Install and activate WooCommerce.
- Upload the plugin to
wp-content/plugins/, or install it from Plugins > Add New, then activate it. - Go to Chat Assistant > Knowledge & Index and click Rebuild to index your products, then tick your policy pages.
- Style the chat under Design and try it in the live preview. The chat now appears on your store.
屏幕截图:
常见问题:
Does it use ChatGPT or another AI service?
No. Nothing is sent to an external service and no API key is needed. The assistant matches questions against your own product catalogue and pages, so every answer is based on your store's real data.
Will it make up prices or promises?
No. Replies are built from templates and quotes of your own content. It cannot invent discounts, stock levels or policies.
Which languages does it understand?
English out of the box. Developers can add another rules file and switch to it with the wbnchat_rules filter.
Does it work with variable products?
Yes. When a product has options, the bot asks for the missing colour or size and then adds the right variation to the cart.
Does it work for guests?
Yes. Guests can search, compare and add to cart. The order helper is only available to logged-in customers, and only shows their own orders.
What happens when the bot can't answer?
It shows your fallback message and logs the question under Chat Assistant > Unanswered. You can then add product attributes, tick another policy page, or offer lead capture.
更新日志:
1.0.0
- Initial release: product search chat with budgets, colours, sizes and follow-ups, cart and variation assistant, product comparison, policy page answers, order helper, lead capture, approved coupons, blocked topics, buying-action insights, unanswered questions, conversations with CSV export, and a live design preview.