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Web Queenz Withdrawal Manager for WooCommerce

开发者 webqueenz
更新时间 2026年6月23日 15:12
PHP版本: 8.0 及以上
WordPress版本: 7.0
版权: GPL-2.0+
版权网址: 版权信息

标签

woocommerce gdpr refund cancellation withdrawal

下载

1.0.0

详情介绍:

Web Queenz Withdrawal Manager for WooCommerce is a production-quality WooCommerce plugin that implements the EU consumer withdrawal right workflow directly inside your store — for both registered customers and guests. Built to comply with EU Directive 2011/83/EU and the new Directive (EU) 2023/2673 "Withdrawal Button" requirement (effective June 19, 2026), the plugin provides a complete withdrawal management system with the mandated two-step confirmation flow, a professional admin dashboard, automated email notifications, and GDPR-ready data handling. Core Features Customer Workflow Guest Withdrawal Portal Admin Dashboard Email Notifications Settings Technical Developer Notes The plugin is built with a clean modular architecture: About Web Queenz Withdrawal Manager for WooCommerce is developed by Ali Adeel and maintained by Web Queenz.

安装:

Automatic Installation
  1. Log in to your WordPress admin panel
  2. Navigate to Plugins → Add New
  3. Search for "Web Queenz Withdrawal Manager"
  4. Click Install Now then Activate
Manual Installation
  1. Download the plugin zip file
  2. Log in to your WordPress admin panel
  3. Navigate to Plugins → Add New → Upload Plugin
  4. Upload the zip file and click Install Now
  5. Click Activate Plugin
After Activation
  1. Go to Settings → Permalinks and click Save Changes — this is required once to register the My Account withdrawals endpoint
  2. A "Withdrawal Requests" page will be automatically created containing the guest withdrawal portal
  3. Go to EU Withdrawals → Settings to configure the plugin for your store

屏幕截图:

  • **Requests List Table** — All withdrawal requests with search, filters, and bulk actions
  • **Single Request View** — Full request detail with customer info, items, timeline, and admin tools
  • **Status Management** — Controlled status transitions with optional note
  • **Activity Timeline** — Append-only audit log per request
  • **Customer Withdrawal Form** — Product selection, request type, and reason
  • **Guest Withdrawal Portal** — Secure order ID + email validation
  • **My Account Withdrawals** — Customer-facing withdrawal history tab
  • **Email Notifications** — HTML email templates for admin and customer
  • **Settings Page** — Configurable options with EU law enforcement

升级注意事项:

1.0.0 Initial release. After activation, please go to Settings → Permalinks and click Save Changes to activate the My Account Withdrawals endpoint.

常见问题:

What EU law does this plugin support?

The plugin is designed to help merchants comply with EU Directive 2011/83/EU on consumer rights, specifically the 14-day right of withdrawal for online purchases.

Does this satisfy the new June 19, 2026 "Withdrawal Button" law?

Yes. Directive (EU) 2023/2673 requires a visible, easy-to-use "Withdrawal Button" on all online interfaces. This plugin implements the specific two-step confirmation process required by the new law to ensure your store remains compliant before the deadline.

Does this plugin automatically process refunds?

No. The plugin manages the withdrawal request workflow — receiving, tracking, approving, and communicating with customers. The actual refund processing is handled separately through WooCommerce's standard refund system by the store administrator.

Can guest customers (without accounts) submit withdrawal requests?

Yes. The plugin includes a dedicated guest withdrawal portal. Guests verify their identity using their Order ID and billing email address. The portal can be disabled in settings if not required.

What is the minimum withdrawal window?

EU Directive 2011/83/EU requires a minimum of 14 days. The plugin enforces this minimum — if you enter a lower value in settings it will automatically be corrected to 14 days.

Is this plugin compatible with WooCommerce HPOS?

Yes. The plugin is fully compatible with WooCommerce High Performance Order Storage (Custom Order Tables). All WooCommerce order operations use WooCommerce-native APIs.

Can customers withdraw only part of their order?

Yes. The product selection system supports partial withdrawals — customers can select individual items and quantities from their order.

Does the plugin send emails automatically?

Yes. The plugin sends three types of emails: an admin notification when a new request is submitted, a customer confirmation with a reference number, and a customer notification when their request status changes. All emails can be enabled or disabled individually in settings.

What happens to withdrawal data when I uninstall the plugin?

By default, all withdrawal request data is preserved when the plugin is uninstalled. This protects your operational and compliance records from accidental deletion. If you want data to be deleted on uninstall, enable the "Delete plugin data on uninstall" option in Settings → Advanced before uninstalling.

Is this plugin GDPR compliant?

The plugin provides technical tools to support GDPR compliance including personal data export and erasure (anonymization) support through WordPress and WooCommerce privacy tools. Merchants remain responsible for their own privacy policies and legal compliance obligations.

Where is withdrawal data stored?

All data is stored locally in your WordPress database. The plugin does not send any customer data to external servers.

Can I customize the email templates?

Yes. Email templates can be overridden by placing custom versions in your theme under your-theme/euwm/emails/. The same applies to all frontend templates.

The "Withdrawals" tab is not appearing in My Account. What should I do?

Go to Settings → Permalinks and click Save Changes. This flushes WordPress rewrite rules and registers the new endpoint. This is required after installation or major updates.

更新日志:

1.0.0