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WebRTC plugin for realtime video contact

开发者 weseedo
更新时间 2017年9月12日 20:15
PHP版本: 4.0.0 及以上
WordPress版本: 4.6.1
版权: GPLv2 or later
版权网址: 版权信息

标签

customer service customer support live video webrtc support realtime customer care call from website online customer service video support call from webshop Wordpress video webcare realtime support

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详情介绍:

Real-time online communication is the new standard in digital communication. With the WeSeeDo WordPress plugin, it’s easy to make real-time video available on your website or webshop. WeSeeDo becomes a fully-integrated part of your website or webshop. Even full-screen real-time video is possible! WeSeeDo makes digital communication personal. WeSeeDo brings new online commerce opportunities and increases your sales! Advantages of the WeSeeDo plugin: Features: Are you looking for a solution suitable for care.? Please contact us via +31 (0) 85 273 79 77.

安装:

  1. Download zipped archive of plugin
  2. Log into your WordPress dashboard and add the new plugin via upload
  3. Activate the plugin
  4. Click on WeSeeDo in the Settings menu to fill in the API Credentials
Create video page: Create a new WordPress page for the videoscreen Configure your screen in the “WeSeeDo” menu item (above Appearance) and place the weseedo_video shortcode in the content. Create buttons: place weseedo_button and optional weseedo_status shortcodes in your templates and page content you want to show the button to start a video. Important notes:
  1. For API credentials you will need an active weseedo.nl account. Signup Now
  2. Your website must have an SSL Certificate to encrypt the peer-to-peer video stream

屏幕截图:

  • Fill in the API Credentials in the WeSeeDo settings menu after you signed up and received API Credentials.
  • Edit video and button settings and copy shortcodes to a page, widget or template.

升级注意事项:

No upgrades available yet.

常见问题:

I don't see a video button on my page

If you have trouble getting started check the notes in the Installation section. This FAQ can help getting you in the right direction to find the possible issue. This can happen in multiple cases. Possible issues:

  1. API credentials are not filled in or expired. Please check your provided license credentials.
  2. Video settings are incorrect. Please check the configuration in the "WeseeDo" menu.
  3. Buttons are not placed. Please check if shortcode weseedo_button and/or weseedo_status is placed on a page or template.
  4. Agent offline. Please check if you are logged in as agent in the WeSeeDo client with status online.

Conversation not starting after pressing video button

Please check the following points:

  1. Is the video tag placed correctly on the video page selected at the configuration in the "WeseeDo" menu?
  2. Is the video page loaded over SSL (address starting with https:// )?
  3. Do you use Chrome or Firefox?
  4. Do you have a camera and microphone installed?
  5. Did you accept camera and microphone sharing on the video page?
If all points are correct and still have issues getting the video conversation started please contact us at info@weseedo.nl.

更新日志:

1.1.1 Bugfix CURL follow location requirement 1.1.0 Improved user experience when call is starting 1.0.1 Bugfix activation hook 1.0 First version