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Whello CS Rotator

开发者 whellodev
fmurdeni
更新时间 2025年6月5日 14:51
捐献地址: 去捐款
PHP版本: 8.1 及以上
WordPress版本: 6.8
版权: GPL-2.0+
版权网址: 版权信息

标签

chat customer service whatsapp messaging rotation whatsapp business cs

下载

1.1.3

详情介绍:

Whello CS Rotator is a powerful WordPress plugin designed to manage WhatsApp customer service staff and automatically rotate customer inquiries based on various logic including working hours, shifts, and staff availability. The plugin allows businesses to efficiently manage their WhatsApp customer service operations by: Key Features Pro Version Features The Pro version of Whello CS Rotator offers additional features:

安装:

  1. Upload the wh-csrotator folder to the /wp-content/plugins/ directory
  2. Activate the plugin through the 'Plugins' menu in WordPress
  3. Follow the setup wizard to configure basic settings, add staff members, and create your first WhatsApp link

屏幕截图:

  • Staff Management - Easily manage your customer service staff
  • Staff Work Schedule - Configure detailed working hours and shifts for your staff
  • Link Management - Create and manage WhatsApp links with custom rotation rules
  • Loading Page Settings - Customize the appearance of the loading page
  • Loading Page Preview - How the loading page appears to customers before redirecting to WhatsApp
  • Tracking Setup - Configure third-party tracking services for comprehensive analytics

升级注意事项:

1.0.8 This version includes important security improvements, better code quality, and improved documentation. Upgrade recommended for all users. 1.0.7 This version includes significant improvements to the setup wizard with WhatsApp branding, fixes a critical cron job issue, and enhances the license validation process. Upgrade recommended for all users. 1.0.6 This version includes an enhanced setup wizard, improved performance tracking, and various bug fixes. Upgrade for the best experience.

常见问题:

How does the staff rotation work?

The plugin rotates customer service staff based on their working hours, shifts, and availability. You can set up detailed work schedules for each staff member, and the plugin will automatically select the appropriate staff member when a customer clicks on a WhatsApp link.

Can I track the performance of my customer service staff?

Yes, the Overview page provides performance metrics for your staff members, including the number of leads generated and other relevant statistics.

Is the plugin compatible with WhatsApp Business API?

The plugin works with regular WhatsApp and WhatsApp Business. For WhatsApp Business API integration, please contact us for custom solutions.

How do I create a new WhatsApp link?

After setting up your staff members, go to the Links section and click "Add New Link". Fill in the required information, assign staff members, and set up tracking options if needed.

更新日志:

1.1.3 1.1.2 1.1.1 1.1.0 1.0.9 1.0.8 1.0.7 1.0.6 1.0.5 1.0.4 1.0.3 1.0.2 1.0.1