Wisper is a lightweight, modern live customer chat plugin for WordPress with seamless Telegram integration.
Connect your website directly to your Telegram team. Reply to your website visitors directly from the Telegram app on your smartphone or desktop computer using native Telegram supergroup topics.
Key Features:
- Telegram Forum Topics (Supergroup Threads): Each new visitor dialogue automatically creates a dedicated topic in your Telegram supergroup with the visitor's name/ID and referer page URL.
- Status Indicators: Topics are tagged with status indicators (
🟢 for active conversations and 🛑 when closed) so your team can easily track dialogues.
- Instant Real-Time Messaging: Streamlined delivery pipeline transmits messages between the site visitor and Telegram operators with sub-second synchronization.
- Read Delivery Feedback: Telegram displays an
👀 reaction when the visitor actually views the specialist's reply in the open chat widget.
- Photo & Screenshot Attachments: Visitors can attach and upload images directly into the chat widget, which are forwarded straight to the Telegram topic.
- Quick Reply Buttons: Save frequently typed phrases in settings; they appear as tap-to-send inline buttons under each new visitor topic in Telegram.
- Working Hours Schedule: Configure your support hours; outside schedule, the widget displays an offline indicator.
- Client Local Time & Persistence: Message timestamps adapt to the visitor's device local time, and session history survives page reloads.
- Daily 20:00 Chat Cleanup: Dialogues on the site automatically reset daily at 20:00 local time to protect visitor privacy and maintain fresh daily queues.
- Spam & Bot Protection: Built-in cryptographic Time-gate and Honeypot mechanisms block automated spam bots silently.
- Zero-Dependency Widget: Built with clean, vanilla CSS and JavaScript for lightning-fast site performance.
- Audio Notifications: Gentle browser audio chime on incoming specialist replies powered by Web Audio API without downloading external audio files.
Wisper PRO
Looking for AI and automated FAQ self-service? Check out
Wisper PRO to unlock:
- Grounded AI Assistant (Ollama): AI assistant that answers customer questions 24/7 strictly based on your FAQ knowledge base.
- FAQ Knowledge Base: In-depth question-and-answer library with instant semantic matching.
- "Invite a Specialist" Handoff: Intelligent self-service first, with human operator routing on demand.
- Unanswered Questions Collection: Automatically capture queries missing from your FAQ so you can expand answers in one click.
- CSV & Excel Bulk Management: Import and export your knowledge base easily.