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Wizup

开发者 wizupapp
更新时间 2026年10月14日 03:33
PHP版本: 8.1 及以上
WordPress版本: 7.1
版权: GPL-2.0-or-later
版权网址: 版权信息

标签

woocommerce whatsapp customer-service abandoned-cart

下载

1.0.1 2.0.0 1.0.2

详情介绍:

Bring your WooCommerce store into Wizup to manage customer conversations and optional store automations in one workspace. Connect each store separately, choose its permissions and enable only the features you need. Supports WooCommerce HPOS and Checkout Blocks, with a plugin interface in Hebrew, English, Russian and Arabic. Wizup supports product and order synchronization, consent-based order updates and cart reminders, a multichannel contact bubble, product context, stock alerts and controlled coupons. Each feature is enabled separately in the connected workspace. A Wizup account is required; a usable WhatsApp channel is required to send WhatsApp messages. 🛍️ Your products and orders, connected 💬 Order updates with a preview before you enable them 🛒 Cart recovery and back-in-stock reminders 🤖 A contact bubble that connects visitors to your team 🔒 Control for every store

安装:

  1. Install the ZIP and activate Wizup with WooCommerce installed.
  2. Open Wizup in the WordPress menu and create a connection code.
  3. In your Wizup store workspace, enter this store URL and code.
  4. Review and enable the desired features. Connection alone does not activate sending.
  5. Choose the plugin interface language at the top of Wizup. This preference affects only your plugin interface, not the site or customer messages.

升级注意事项:

2.0.0 Requires WordPress 6.5+, PHP 8.1+ and WooCommerce 8.9+. Back up before updating. Connect to a compatible Wizup workspace and review migrated settings, consent and channels before enabling messages. Previous settings are preserved; sending stays off until configured.

常见问题:

What do I need to use Wizup?

You need WooCommerce and an account on the compatible Wizup service. Connect the store with its connection code, then choose the features to enable. WhatsApp messages also require a usable WhatsApp channel and the appropriate templates and rules in Wizup. Installing the plugin alone does not create a Wizup account or activate message delivery.

Can I use the plugin in Hebrew?

Yes. The plugin interface supports Hebrew, English, Russian and Arabic. Select your language at the top of the Wizup plugin screen. This changes your plugin interface only; it does not translate the storefront or customer message templates.

Is the contact bubble an AI chat inside my website?

No. The bubble shows the welcome message, product context, selected contact channels, FAQs and enabled order or stock tools. Choosing a messaging channel opens that service. A store AI agent runs in the connected Wizup workspace, through an enabled channel, only after you assign the agent and its store permissions.

What does the product catalog do?

It synchronizes published products and variations for your Wizup workspace and permitted agent tools. Product messages can include the selected variation, quantity, link and optionally price. The agent checks live availability and price before presenting them. Catalog synchronization alone does not enable an agent or send messages.

Can anybody view an order by guessing its number?

No. The website order lookup requires a signed-in account that owns the order. It returns only the permitted status, total and tracking details. A random order number, another customer's order or a guest order is not authorized by the account lookup.

How can someone who checked out as a guest request order information?

When a selected WhatsApp channel is available, guests can enter the order number and choose Get an update on WhatsApp. The bubble opens a draft; the customer sends it from the phone number used for checkout. Automated replies require the permitted order agent or Flow to be enabled in Wizup. Wizup verifies the inbound sender and the store matches that number to the order. A WordPress account is not required for that route. Anonymous order lookup directly in the website bubble is not currently supported; an order number or typed phone number alone never proves ownership.

更新日志:

2.0.0