WM Widerrufsmanager for WooCommerce

WM Widerrufsmanager for WooCommerce is more than a withdrawal button. It adds a structured digital withdrawal workflow to WooCommerce: withdrawal button, customer form, order validation, item selection, backend processing, email notifications, documentation and privacy-related tools. Many stores only think about the visible withdrawal button. In daily store operations, however, withdrawal requests also need to be collected, checked, confirmed, documented and processed internally. The plugin helps WooCommerce store owners replace unstructured withdrawal emails with a traceable workflow inside WordPress. More than a withdrawal button The visible button is only the entry point. WM Widerrufsmanager connects the customer-facing withdrawal function with the backend process that follows afterwards. Customers can submit a withdrawal request through a dedicated form, validate their order using the order number and billing email address, and select individual items or quantities for withdrawal. Submitted requests are stored in the WordPress backend and can be reviewed, documented and processed by the store team. How the workflow works

1. The customer opens the withdrawal form.
2. The order is validated using the order number and billing email address.
3. The customer selects the affected items and quantities.
4. The request is stored in the WordPress backend.
5. Store operators can review, process and document the request.
6. Customers and shop operators receive email notifications.

Key features

• Withdrawal button for WooCommerce
• Dedicated withdrawal form for customers
• Order validation by order number and billing email address
• Configurable withdrawal period
• Item and quantity selection for withdrawal requests
• Backend overview for submitted withdrawal requests
• Detail view with status handling
• Customer and shop email notifications
• WooCommerce order notes for internal documentation
• Diagnostics area with form integration checks, system status and support report
• Privacy notice integration
• Retention and anonymization options
• WordPress personal data export and erasure support
• WooCommerce HPOS compatibility
• Gutenberg blocks, shortcodes and widget integration

Prepared for §356a BGB From 19 June 2026, § 356a BGB introduces an electronic withdrawal function for certain distance contracts concluded via an online user interface in Germany. WM Widerrufsmanager helps WooCommerce store owners technically provide and structure such a withdrawal function. The plugin provides a technical solution for collecting, confirming and processing withdrawal declarations. Whether and to what extent a specific store is affected by legal requirements should be reviewed individually. Who is this plugin for? The plugin is designed for WooCommerce stores that want to provide customers with a simple digital way to declare a withdrawal and, at the same time, manage the internal workflow more clearly. It is especially useful for stores that do not want to receive withdrawal requests only as unstructured emails, but want to collect, review and process requests in a traceable backend workflow. Video: Setup in 2 minutes See how quickly you can install WM Widerrufsmanager for WooCommerce, create your withdrawal page, and add the withdrawal button to your store: https://youtu.be/BWubk0KqKn0?si=GLNGYJ_gWlDykPoU Video: Submit and manage withdrawal requests This short video shows how customers can submit a withdrawal request using the form and how you can review and manage the request afterwards in the WordPress backend: https://youtu.be/sR-AvHMRIZk?si=FhyMwfLasg045Owb Easy integration The withdrawal form can be embedded on any WordPress page: [wmwiderrufsmanager_formular] A separate withdrawal button can also be placed anywhere: [wmwiderrufsmanager_button] The button can be placed in the footer, customer area, service pages or legal information pages. Gutenberg blocks for the form and button as well as a classic WordPress widget for the button are also available. Privacy & documentation The plugin stores the data required to process and document a withdrawal request. This may include order data, contact details, selected items, timestamps, status information and internal processing notes. Retention and anonymization options can be configured in the plugin settings. Optional PRO version The free version already includes the core withdrawal workflow for WooCommerce. Additional convenience, documentation, automation and analysis features are available in the optional PRO version, including for example:

• Flexible order verification for the public withdrawal form, including combinations with email address, order date, billing name/company or billing postcode.
• Optional alternative notification email address for withdrawal confirmations and later status updates.
• Security Plus options with request limits and additional protection for public order validation.
• Product, category and tag based withdrawal rules.
• Optional withdrawal reasons with custom reason groups for products, categories and tags.
• Statistics for withdrawal reasons, returned products, trends and reason groups.
• CSV export and reporting functions for withdrawal data and analytics.
• PDF confirmation and proof documents for submitted and decided withdrawals.
• Advanced email templates with branding and additional placeholders.
• Extended integration into the WooCommerce customer account.
• Elementor widgets for easier form and button placement.
• GDPR/privacy automation for retention, anonymization and cleanup workflows.

More information about the PRO version: Learn more at widerrufsmanager.de Legal notice This plugin provides a technical solution for collecting and processing withdrawal requests. It does not replace individual legal advice.

1.0.13

• Added a WordPress dashboard widget with compact KPI cards for total, open, approved and rejected withdrawal requests.
• Added a Lite PRO teaser for statistics and exports, with support for a real PRO statistics summary when the add-on is active.
• Refined the plugin dashboard quick-start area and added a direct tutorial playlist link.
• Improved the admin footer rating note styling.
• Cleaned and consolidated dashboard widget CSS to avoid duplicate override blocks.
• Replaced the custom order-number lookup query with the WooCommerce order API for improved HPOS and plugin-check compatibility.

1.0.12

• Improved order-number lookup for shops with custom or sequential order numbers.
• Added a PRO-controlled lookup-source hook so the Pro add-on can choose between automatic detection, WooCommerce order ID and custom meta-key mapping.
• Kept custom order-number lookups narrow and performant for WooCommerce HPOS and classic order storage.
• Refined the shared admin tab design for a more consistent Settings interface.
• Clarified the blocked order status settings and normalized status keys for safer status checks.

1.0.11

• Added Lite compatibility hooks for the optional PRO flexible order verification.
• Improved the Diagnostics page layout width for better readability on wide admin screens.

1.0.10

• Updated plugin links.
• Improved the WordPress.org description to better explain the complete withdrawal workflow, not only the withdrawal button.
• Cleaned up screenshot descriptions and feature wording.

1.0.9

• Prepared the release version directly after the last stable 1.0.8 baseline.
• Added the Diagnostics area to the release notes, including system status, support report, form integration checks, last-check timestamp and email language synchronization.
• Improved German admin translation fallback loading for bundled plugin texts.
• Integrated the refreshed shared "About us" page with trust-building hero, support section and updated companion plugin cards.

1.0.8

• Added a diagnostics tab with system status, support report and email language synchronization for stores that changed the WordPress site language after installation.
• Improved handling of localized default email texts for German WordPress variants.
• Improved diagnostics report: form integration now uses the same shortcode/block detection as the mandatory check.
• Added a visible last-check timestamp and refresh confirmation in the diagnostics tab.

1.0.7

• Scoped custom button colors to the standalone withdrawal button shortcode, block and widget.
• The submit buttons inside the withdrawal form now always inherit theme/WooCommerce button colors.
• Added separate hover colors for the withdrawal button background and text.
• Improved frontend button CSS: theme mode avoids fixed plugin colors, custom mode keeps stronger important declarations.
• Added a button color mode to inherit theme colors or use custom plugin colors.
• Changed button CSS fallbacks from dark gray to the default teal button color.

1.0.6

• Small technical adjustment in the main plugin file.

1.0.5

• Improved Lite email templates with a cleaner light layout and more consistent content cards.
• Improved customer and admin withdrawal notification emails, including customer messages and withdrawal details.
• Improved decision emails with a clearer result badge, reviewed item table and shop note placement.
• Fixed duplicate or misplaced admin links and fallback notes in email notifications.

1.0.4

• Added Lite compatibility preparation for the optional PRO feature “Withdrawal reasons”.
• Added hooks and storage compatibility for optional item-level withdrawal reasons.
• Restored and improved the optional customer message field in the frontend withdrawal form.
• Improved admin display of product SKU and optional withdrawal reasons.
• Improved WordPress 7.0 admin menu count badge styling.
• Updated PRO feature previews and translations.

1.0.3

• Fix: Quantity selection in the withdrawal form now works correctly again.
• Fix: Improved validation of selected withdrawal items and quantities.

1.0.2

• Updated PRO feature information.

1.0.1

• Updated product, support and FAQ links.
• Improved description for the WordPress plugin directory.

1.0.0

• Initial public release of WM Widerrufsmanager Lite.
• Includes WooCommerce withdrawal form, admin workflow, email notifications, privacy tools, HPOS compatibility and Lite/Pro-ready structures.