Connect WooCommerce Shop to ERP/CRM, Verifactu and EU/VAT Compliance

Connect Ecommerce allows you to import products from an ERP/CRM to your WooCommerce store via API. It also sends orders from the store to your ERP/CRM and creates associated customers. It also allows you to import European Taxes, validate VAT numbers via VIES, and check VAT compliance.

Products are synced from the ERP/CRM to WooCommerce because the ERP should always contain the most up-to-date business information. This ensures accurate management of products, prices, and other business data. Orders are synced from WooCommerce to the ERP/CRM so that every time a customer places an order, it is sent to your ERP for proper order and invoice management.

If the product already exists in WooCommerce, it will be updated with the new data from the ERP/CRM. It does not update marketing information like description, title, url, slug, etc. but it will update the product data like price, stock, etc. Products are matched by SKU. If the SKU is the same, the product will be updated. If the SKU is not the same, the product will be created as a new product.

By default, the product disappears from the store catalog but remains visible to search engines. This is intentional and matches the expected store behavior.

Yes, it does. It makes the order data more readable for Verifactu.

The plugin includes advanced real-time VAT validation with a dual API system:

• Primary service: VIES (official EU service, free) validates VAT numbers against the European Commission database
• Fallback service: VATSense (optional commercial service) provides enhanced reliability when VIES is unavailable
• Real-time feedback: Validation happens as the customer types (800ms debounce) with visual status indicators
• Smart caching: Results cached for 24 hours (valid) or 1 hour (invalid) to optimize performance
• Compliance tracking: All validation results stored in order metadata for audit purposes You can configure validation as mandatory (blocking invalid VAT) or optional (showing warnings only).

The plugin uses an intelligent fallback system:

1. If VIES fails and VATSense is configured, it automatically uses VATSense as fallback
2. If both services are unavailable, the VAT number is accepted with a warning and standard VAT applies
3. All service failures are logged for monitoring and debugging This multi-service approach ensures that temporary service issues don't block legitimate orders.

When a valid VAT number is provided for a B2B transaction between different EU countries:

• The system automatically applies a "zero-rate" tax class (0% VAT)
• This is fiscally correct: invoices show "Zero Rate [Country]: €0.00"
• The exemption only applies when: both countries are in EU, countries are different, and VAT is successfully validated
• For same-country (domestic) transactions, standard VAT applies even with valid VAT number
• If validation fails or field is emptied, standard VAT is automatically restored

Yes, fully supported. The real-time VAT validation works seamlessly with both:

• Classic shortcode-based checkout
• Modern Gutenberg blocks checkout The same validation logic, visual feedback, and tax exemption rules apply to both checkout types.