Worldline Global Online Pay for WooCommerce

To start using the Worldline GoPay for WooCommerce plugin, you need to:

1. Install the plugin.
2. Create a Worldline Merchant Account.
3. Enter your API credentials into the plugin settings.
4. Enable your desired payment methods.

You can follow the steps outlined in the “Installation” tab on this page to install the plugin on your WooCommerce shop. Alternatively, you can find a more detailed installation guide on our documentation website.

Yes, you need to create a Worldline Merchant Account to use this plugin. However, you can first request a free test account to explore the plugin’s features before committing to it.

To use the Worldline GoPay for WooCommerce plugin, you need to meet the following requirements:

• You need to have an active WooCommerce store version 8.7. or newer.
• You need to update your WordPress to version 6.3. or newer.
• You need PHP version 7.4 or newer.
• You need to have an active Worldline Merchant Account to process live payments.

Yes, but you only need the lowest PCI-DSS certification (SAQ-A) when using Worldline GoPay for WooCommerce plugin. Its design ensures that all sensitive data is handled by Worldline directly. You can get the required SAQ-A certification level by filling in a Self-Assessment Questionnaire you can find and download on our official documentation portal.

You can use a Worldline test account to simulate payments before connecting a live Merchant Account. When you log into your test account, you can complete payments using test cards without affecting live data.

The Worldline GoPay for WooCommerce plugin stores log data of API calls, webhooks, and transaction events for up to 30 days for debugging purposes. You can use this log data to communicate with our support team more efficiently and with fewer back-and-forth emails should any issue arise. Our support team is at your disposal for anything from interpreting your log data to providing assistance with debugging. Get in touch with any questions or issues through this form.

Unfortunately, no. The plugin doesn’t currently support WooCommerce subscriptions.

If you need help setting up the plugin, we recommend reviewing our official plugin documentation. In case you need additional support, please create a new thread on the support forums or contact our support team through this form.