Yeshourun Digital Support is an easy-to-use solution for free website support by providing access to support engineers who will perform regular website maintenance by updating plugins, themes, core, and prevent hacking by making sure all scripts on the website are up-to-date.
Docs and support
You can find
help,
FAQ and more detailed information about Yeshourun Digital on
yeshourun.com. When you can't find the answer to your question on the FAQ or in any of the documentation, check the
support forum on
WordPress.org. If you can't locate any topics that pertain to your particular issue, post a new topic for it. Please keep in mind, the
Wordpress.org support forum is ONLY for issues pertaining to the functioning of the plugin. All service requests should be submitted in the
app.
Yeshourun Digital needs your support
It is hard to continue development and support for this free plugin and service without contributions from users like you. If you enjoy using Yeshourun Digital's services and find it useful, please consider
purchasing an add-on. Your purchase will help encourage and support the plugin and service's continued development and access + better user support.
Privacy notices
With the default configuration, this plugin, in itself, does not:
- track users by stealth;
- write any user personal data to the database;
- send any data to external servers;
- use cookies.
If you activate certain features in this plugin, access to your website may be granted to external parties. "Parties" meaning Yeshourun Digital and its support engineers. Thus, confirming our privacy policy is recommended.
Access to backend (wp-admin) required, intermediate difficulty
- Head to the Add New Plugins screen (Plugins > Add New).
- Upload the entire archived
yeshourun-digital-support.zip
by clicking the Upload Plugin button on the right of the heading and choosing the file > Install Now.
- Activate Plugin
- You will find the YD Support menu in your WordPress admin screen.
- Grant support access by clicking Grant Access in the plugin settings.
Access to file manager required, mediocre difficulty
- Upload the entire unarchived
Yeshourun-Digital-Support
folder to the /wp-content/plugins/
directory.
- Activate the plugin through the Plugins screen (Plugins > Installed Plugins).
- You will find the YD Support menu in your WordPress admin screen.
- Grant support access by clicking Grant Access in the plugin settings.
For basic usage, have a look at the
plugin's docs.
If you're still having difficulty activating the plugin, get support by
live chatting. (Blue chat button on the bottom right-hand corner.)
For more information, see the
Changelog.
1.0.2
- Compatibility with WordPress 5.8
1.0.1
- Compatibility with WordPress 5.7
- Clarifying instructions on Settings page
- Cosmetic changes
- Some other minor fixes
1.0
- Initial release
- Ability to allow access to Yeshourun Digital support engineers
- Reset removes access to your website and removes branding, if turned on
- Add-ons allows the user to add optional premium services