ZapTeam - Floating Chat Widget

ZapTeam adds a floating WhatsApp chat button to your WordPress site. When a visitor clicks it, a small window lists the people on your team (sales, support, billing, whoever you add) with their photo, role and their own WhatsApp number. The visitor picks someone and WhatsApp opens with a message that already says which page they were on. If you work alone, you can turn the window off and send every click to a single number. You don't need an account, an API key or a paid plan. The plugin uses the regular WhatsApp click-to-chat links (wa.me), so it works with WhatsApp and WhatsApp Business, on the phone or on WhatsApp Web. Working hours for each agent Every team member can have a schedule: every day, Monday to Friday, or different hours for each day of the week. Outside those hours the person shows as offline, so customers can see who is around before they write. ZapTeam uses the timezone from your WordPress settings. What you can set up

• Up to 10 agents, each with name, role, photo and WhatsApp number.
• A pre-filled message with {site}, {title} and {url}, so you know which page or product the customer was looking at. Each agent can have a different message.
• Button color, size, position (bottom left or bottom right) and distance from the edge.
• Four animations to catch the eye: Pulse, Focus Ring, Satellite and Multicolor.
• A red notification badge and a short label next to the button, like "Need help? Chat with us".
• Popup title, subtitle, colors, width and corner radius.
• Show the button on mobile, on desktop or on both.
• A delay before the button appears.

Lightweight and private On the front end ZapTeam loads one small CSS file and one plain JavaScript file. It doesn't use jQuery, doesn't call external servers and doesn't track or store anything about your visitors. The conversation happens in WhatsApp, between the visitor and your team. Try it first Click Live Preview at the top of this page. It opens a demo site with ZapTeam already set up, so you can click the button and see how it behaves. Em português O ZapTeam coloca um botão flutuante de WhatsApp no seu site WordPress. Quando o visitante clica, abre uma janela com a sua equipe de atendimento (vendas, suporte, financeiro), cada pessoa com foto, cargo e o próprio número de WhatsApp. O visitante escolhe com quem quer falar e a conversa abre no WhatsApp com uma mensagem dizendo de qual página ele veio. Cada atendente pode ter horário de atendimento. Fora do horário ele aparece como offline sozinho, e o cliente já sabe quem está disponível antes de mandar mensagem. Se você atende sozinho, dá para desligar a janela e mandar todo mundo direto para um número só. Não precisa de cadastro, API nem plano pago. O plugin já vem 100% traduzido para o português do Brasil. Para configurar, vá em Configurações > ZapTeam depois de ativar.

Install

1. In your WordPress admin, go to Plugins > Add New Plugin.
2. Search for "ZapTeam".
3. Click Install Now, then Activate.

Set it up

1. Go to Settings > ZapTeam.
2. General tab: turn on Enable Widget. In Service Type, pick "Support Team (Popup)" to list several people, or "Direct Button (1 Number)" to use one WhatsApp number. Then write the default message, for example Hi! I came from {site}, page: {title}.
3. Members tab: click Add Member and fill in the name, role and phone number. Type the number with country code and area code, digits only. A number in São Paulo, Brazil looks like 5511999999999. The photo is optional; without one, ZapTeam shows the person's initials. Turn on "Use schedule" if you want the person to go online and offline on their own.
4. Button tab: pick the color, size, animation, badge and label.
5. Popup tab: change the title, subtitle, colors, width and corner radius.
6. Click Save Changes and open your site. The button is already there.

Working hours follow the timezone in Settings > General > Timezone, so check that before you turn schedules on.

1.0.4

• Fix: Reverted plugin display name to "ZapTeam - Floating Chat Widget" in compliance with WordPress directory naming guidelines.

1.0.3

• Tested with WordPress 7.1.
• Improved description and blueprints for live preview.

1.0.2

• Fix: Addressed an "Undefined array key" strict warning on admin panel when no members exist.

1.0.1

• Tweak: Clarified phone number instructions in admin panel.
• Tweak: Improved readme description.

1.0.0

• Initial release