ZenCommunity — Real-Time Community Plugin with Messaging, Feeds, Live Chat & Support System

The All-in-One WordPress Community Plugin for Groups, Social Feeds, Real-Time Chat, and Support ZenCommunity is the first WordPress community plugin that unifies groups, posts, support ticketing, and live chat into one native powerhouse. Build social, Facebook-style communities with real-time chat and posts, convert community posts into tracked support tickets, and offer instant live help — all inside your WordPress site. https://www.youtube.com/watch?v=HtTed0ArtCA 👉 ZenCommunity Site 👉 Unlock Premium Features 👉 Join Our Official Community

2.0.1 - 12/08/2026

• Fixed - Several strings ("Assign a Support Agent", "Test Email Sent!", "Upgrade", "Close", "Cancel", "Save Changes", and a handful of others) were wrapped in the wrong text-domain ('community', 'zenboards', 'zen-com', misspelled variants of 'zencommunity', or no domain at all) and were silently untranslatable in any language; they now consistently use the 'zencommunity' text domain.
• Fixed - Poll option placeholders ("Option 1", "Option 2"...) and the comment counter ("N Comments") were built with JS template literals, so every value produced a different, never-translatable string; they now use sprintf()/_n() with a proper singular/plural "%d Comment(s)" pair.
• Fixed - Rebuilt JS bundles and translation template so recently added strings (Collections, Course Completed, Failed, and other 2.0.0 additions) are picked up by translate.wordpress.org on the next string import.
• Fixed - In the admin Users "Add user" dialog, the email address wasn't included in the create-user request when it came from the browser's autofill (Chrome/Safari can silently fill grouped fields like name and email without notifying the page); the field is now kept in sync so the submitted email always matches what's shown.
• Fixed - Adding a user with an email/username that already exists always showed a generic "fields are required" error instead of the actual reason; the specific backend message (e.g. "email already exists.") is now shown.
• Fixed - The admin Dashboard's Members/Spaces/Collections stat cards briefly showed "0" before their real counts loaded; they now show a skeleton loader while the data is being fetched.
• Fixed - Failing to RSVP to an event (e.g. hitting the RSVP limit) showed a generic "Failed to update RSVP" notification that overwrote the backend's specific error message; the specific message is now shown as-is.
• Fixed - Starting a comment reply prefilled the "@username" mention with no trailing space, so typed text ran directly into the username; a space is now preserved after the mention.
• Fixed - In FSE (Full Site Editing) mode, the single ticket view's list/conversation/info panels and the notifications "Mark all as read" button were misaligned or overlapped the page's own sidebars.
• Fixed - In FSE mode, the floating chat bubble and message windows relied on state that only existed inside the classic SPA layout, so they didn't work when chat rendered as its own FSE block; chat-head state now lives in Redux (persisted to localStorage) and works the same in both modes.
• Fixed - The uploaded image preview in the Spaces "Add/Edit space" dialog didn't stretch to fill its container, leaving it visually inconsistent with the rest of the form.
• Fixed - The ZenCommunity top-level admin menu had no explicit position and could land at the very bottom of the wp-admin sidebar; it's now pinned just above Appearance.
• Fixed - Switching settings tabs kept the previous tab's scroll position, so moving from a long tab to a shorter one could leave the new panel scrolled partway down; the scroll position now resets to top on every tab change.

2.0.0 - 11/08/2026

• Added - Full Site Editing (FSE) mode: build the community layout visually in the Gutenberg Site Editor using a granular block catalog (Community Portal, Content Outlet, Content Body, Navigation, Search, and more), with preset portal layouts and smooth client-side navigation between blocks.
• Added - Rebuilt the wp-admin panel as a client-side app (StoreEngine/SureDash-style): Dashboard, Spaces, Posts, Users, Collections, and Settings are now real wp-admin pages that navigate without a full reload.
• Added - Space content types, with the frontend layout and admin post-creation flow adapting to the selected type.
• Added - Login & Registration settings: control whether ZenCommunity accepts registrations when WordPress's native registration is disabled, and choose which page (built-in, WordPress default, or a custom page) handles login and registration.
• Added - Configurable sidebar widgets (Content List, Recent Activities, Info Box) with drag-and-drop reordering, enable/disable, and per-widget settings.
• Added - Dedicated top-level Users page for managing community members, moved out of Settings.
• Added - "One Ecosystem, Endless Possibilities" dashboard cards now show each product's real logo.
• Added - Ticket close/reopen and assignee email notifications, plus an in-conversation open/close message and a closed-ticket banner.
• Added - CSV, PDF, DOC, JSON, and ZIP file upload support for tickets and live chat.
• Added - "Redirect to dashboard" button on the frontend for admins.
• Added - Permalink misconfiguration notice shown directly in the ZenCommunity admin screens.
• Added - Empty-state messaging for Live Chat's sidebar and support chat preview when there's no data yet.
• Added - GameEngine (gamification) integration: points, ranks, badges, leaderboard, and an Achievements page for community members.
• Added - Academy LMS integration: course catalog, course details, curriculum, enrollment, reviews, and course Q&A.
• Added - Migration add-on support
• Added - Developer role support.
• Added - Connectivity settings page; moved the Knowledge Base token out of AI Agent preferences.
• Added - Ticket settings UI for auto-closing inactive tickets.
• Added - Member ban/unban option in groups.
• Added - Edit option on engineering issues linked from a ticket.
• Added - Unread message count shown in Support Chat and the browser tab title.
• Added - Point-restricted post content, course certificates, and course Q&A support.
• Added - Review functionality in the community.
• Added - Enrollment post-feed and notification settings.
• Added - Post-close CSAT feedback for AI-handled live chats: a single-use, expiring feedback link is emailed to the client, their star rating and comment appear inline in the chat thread, and agents get a notification linking straight to the conversation.
• Added - "Recent Feedback" and "Unread Feedback" filters in the Live Chat dashboard.
• Added - Member badge widget support added.
• Added - Native in-community course learning: "Start learning" now renders the Academy LMS course player directly inside ZenCommunity (no iframe or redirect) in a clean, chrome-free view, and "Back to course" keeps learners in the community.
• Added - Pagination on the course catalog and on each Space's Courses tab.
• Added - Multi-step Space add/edit dialog: a centered, two-column modal where creating a Space flows straight into configuring its LMS integrations.
• Improved - Redesigned Achievements, Leaderboard, and Course pages with the newer Tailwind-based UI.
• Improved - Reworked the Engineering issues table, modal, and ticket-page Engineering/Purchases panel UI.
• Improved - Extended gamification achievements UI and functionality.
• Improved - Gamification and Academy LMS integration settings UI.
• Improved - Notification message wording.
• Improved - Removed Course and Leaderboard from the top navigation menu.
• Improved - Settings screens (General, Brand & Style, Customization, Welcome Banner, Role and Permission, Notifications, Menu, Social Login, AI settings, Ticket settings, Live Chat settings, Gamification) redesigned on the new Tailwind admin UI.
• Improved - Group creation is now admin-only (removed from the community frontend) to match the admin-first management workflow.
• Improved - Table UI for Posts, Spaces, and Collections management.
• Improved - Role based menu visibility.
• Improved - Mark notification as read when clicked on the notification pane.
• Improved - Course cards now fall back to Academy LMS's default thumbnail when a course has no featured image.
• Improved - Trimmed and clarified the admin Settings descriptions; PRO-only settings entries now show a PRO badge instead of appearing greyed out.
• Fixed - Gutenberg (FSE) render mode: course detail, learning, and checkout pages no longer render unstyled.
• Fixed - Community showing a logged-out state after a normal browser refresh in the React render mode.
• Fixed - Login button shown to already-logged-in members in the FSE header.
• Fixed - Left sidebar footer overlapping the menu items; refined the sidebar corner radius.
• Fixed - Admin Settings top bar no longer sticks to the top while scrolling.
• Fixed - Settings and Collection pages occasionally rendering blank.
• Fixed - Numerous UI issues across Tickets (filters, sidebar, assignee, recent activity, settings), Live Chat (modal scroll, create button, floating chat section, spacing), Notifications, Role and Permission, Menu (including drag-and-drop scroll), Social Login, Email Notification templates, Welcome Banner, Collections, Brand & Style, Customization, and General settings screens.
• Fixed - Dark mode styling conflicts in the admin panel and on Events/Posts.
• Fixed - Modal scroll and positioning issues; drawer transition and spacing issues.
• Fixed - Reaction and poll UI issues (jumping reactions, poll gap/color, feeling activity).
• Fixed - Router and admin page layout issues, including doubled submenu URLs and Settings tabs resetting on reload.
• Fixed - Profile tab alignment and profile image upload button color.
• Fixed - Post edit and preview issues in the admin editor.
• Fixed - Sticky header/top bar border and scroll issues.
• Fixed - Ticket "Ticket History" panel showing other users' tickets instead of the same requester's other tickets.
• Fixed - Ticket details left sidebar responsive layout issue.
• Fixed - Course detail page responsiveness; added a matching loading skeleton.
• Fixed - Course card, course details, and course curriculum data/UI issues.
• Fixed - Enrolled-course fetch conflicts and profile course tab not showing data.
• Fixed - Group course tab condition and group settings UI.
• Fixed - Engineering modal select and option-menu alignment issues.
• Fixed - Engineering issue conversation sync issue.
• Fixed - Engineering page missing from the primary menu.
• Fixed - Notification placeholder issue.
• Fixed - Ticket reply issue and empty-conversation state not shown.
• Fixed - Profile gamification margin and placeholder color issues.
• Fixed - Missing GameEngine logo and leaderboard UI.

1.7.1 - 25/06/2026

• Added - Single-ticket desktop header rendering.
• Added - “Mark as Read” action in the Support Chat menu.
• Added - Live chat send-error states for both agent and visitor chat boxes.
• Added - Loading/submitting state for guest ticket form submissions.
• Added - Rich text and mention editor support for Engineering issue descriptions.
• Added - Shared WebSocket connection state broadcasting across hook instances.
• Added - Internal notes support on Engineering issues.
• Added - Background color setting for the AI agent widget.
• Added - Description field on Role and Permission entries.
• Added - Editable subject and heading for email templates.
• Added - Download link and a previous-step navigation flow on the live chat setup wizard's final step.
• Added - Loading indicator for the group invite search input.
• Fixed - Engineering dark mode styling issues.
• Fixed - Ticket overflow and editor issues.
• Fixed - Support Live Chat width issues across breakpoints.
• Fixed - Community chat default width behavior.
• Fixed - Live chat sidebar scroll behavior.
• Fixed - Socket connection indicator accuracy after remounts.
• Fixed - Message send synchronization behavior.
• Fixed - Skeleton loader issues.
• Fixed - Menu open/close behavior in ticket and support chat lists.
• Fixed - Ticket right-side panel positioning.
• Fixed - Support Chat Mark as Read behavior.
• Fixed - Large-device ticket toggle and header layout issues.
• Fixed - Ticket sidebar "Open" status filter returning no results even when active tickets exist.
• Fixed - Copy link error, pin button visibility, and pinned-conversations popover overflow in the ticket header.
• Fixed - Ticket status dropdown offering already-applied statuses.
• Fixed - Member search in the group invite modal using stale results and a mismatched loading skeleton.
• Fixed - Ticket satisfaction (CSAT) rating modal not displaying correctly.
• Fixed - Feature post notification issue.
• Fixed - Report modal issue.
• Fixed - Post composer's group selector listing groups the user has no permission to post in.
• Fixed - Incorrect error status when viewing private group events without access.
• Fixed - Message, live chat message, and ticket reply input bugs; message content is now optional when attachments are present.
• Fixed - Background color and background image selection conflicts in the post editor.
• Fixed - Tooltip position issue.
• Fixed - Admin settings skeleton loader issue.
• Fixed - Border and border-radius mismatches across settings, community, ticket, and agent activity pages.
• Fixed - Welcome banner action button UI issue.
• Fixed - Collection management drag-and-drop UI issue.
• Fixed - Email modal UI issue.
• Fixed - Menu settings sorting issue.
• Fixed - Caching issue on the sign-in/sign-up routes.
• Fixed - Ticket settings UI issues.
• Fixed - Academy LMS default activation value.
• Fixed - Modal scroll issue.
• Fixed - User login issue.
• Improved - Reworked Support Live Chat list polling to strip chat_id from list fetches.
• Improved - Preservation of support chat list scroll position during pagination and polling.
• Improved - Automatically marks unread live chat conversations as read when opened.
• Improved - Pending message handling by immediately clearing inputs while sending and restoring text if sending fails.
• Improved - Live chat skeleton loader layout.
• Improved - Adjusted ticket/chat layout offsets for updated header spacing.
• Improved - Feed layout sizing on member pages.
• Improved - Dark mode button text color and muted text colors.
• Improved - Changed notification type from notification to info.
• Improved - Rebuilt the admin settings panel UI using Tailwind CSS.
• Improved - Menu settings UI and item editing experience.

1.7.0 - 11/06/2026

• Added - Guest ticket creation support.
• Added - Ticket creation option from the chat widget.
• Added - Purchase/customer purchase info panel in ticket details.
• Added - Engineering feature add-on support.
• Added - Engineering integration settings and issue panel.
• Added - Report modal, report API, report database table, and report model.
• Added - Bookmark menu in profile.
• Added - Preferences, notifications, and moderation pages.
• Added - AI compose, canned replies, edited badge, ticket CSAT, and loading button components.
• Added - Live chat session-based AI enable/disable control.
• Added - Per-product AI agent/product support.
• Added - Timezone, country code, and reply in live chat messages.
• Improved - Live chat product creation UI and functionality.
• Improved - Live chat reply-to functionality and UI.
• Improved - Live chat UI.
• Improved - Ticket conversation API calls and ticket details UI.
• Improved - Ticket sidebar default opening behavior and scroll handling.
• Improved - Ticket filters and advanced filtering system.
• Improved - AI agent preferences, knowledge base, and agent manager UI.
• Improved - Community chat scroll fetching.
• Improved - Feed/group post rendering, group media gallercy, and sidebar behavior.
• Fixed - Null ticket and agent user name issues.
• Fixed - Reply text issue.
• Fixed - Non-blocking request bug.
• Fixed - Image preview issue.
• Fixed - Anonymous post and trending anonymous member name.
• Fixed - Reaction issue in group feed posts.
• Fixed - Country code display and tag rendering issues.
• Fixed - Ticket filter issues.

1.6.1 - 27/05/2026

• Fixed - 404 route issues
• Fixed - Welcome banner image

1.6.0 - 24/05/2026

• Added - AI Agent settings, provider preferences, knowledge base, agent management, and activity management UI.
• Added - Poll post support, poll display, voting, and poll edit options.
• Added - Group event support, event, RSVP/event, and event UI.
• Added - Featured posts and group media gallery support.
• Added - Chat head feature for community chat.
• Added - Support chat current user ticket list.
• Added - Ticket conversation sidebar filters and single ticket sidebar UI.
• Added - SDK integration settings UI and functionality.
• Added - Comment URL and feed URL template tag support.
• Improved - Responsive layouts across posts, members, profiles, feeds, groups, tickets, support chat, live chat, user management, collection modal, welcome banner, and notification dropdown.
• Improved - Ticket table, ticket overview for medium devices, ticket reply input width, ticket sidebar scrolling, and ticket header/sidebar layout.
• Updated - Group header, group settings, invite modal, member routes, and group role handling.
• Updated - Support chat and community chat responsive behavior.
• Updated - Brand/style settings, theme colors, license spacing, and admin settings UI.
• Updated - Infinite loader behavior.
• Fixed - Profile/feed main content responsive issues.
• Fixed - Sidebar scrolling and live chat table scrolling issues.
• Fixed - Community chat responsive issues.
• Fixed - Ticket data display and responsive issues.
• Fixed - Asset issues and missing theme color.

1.5.1 - 22/04/2026

• Added - StoreEngine SDK integration ( License Management )

1.5.0 - 16/03/2026

• Added - Visitor search and theme switching support for logged-out (guest) users.
• Added - Confirmation popup support for post, comment, and reply delete actions.
• Added - Ticket status update support for users.
• Added - Loading skeletons and loaders for the header, feed posts, profile feed, sidebar, and profile pages.
• Added - Modal portal support and smoother UI transitions across layout, notifications, settings, tickets, profiles, and group pages.
• Fixed - Member loading, template save, ticket status option width, and select menu display issues.
• Fixed - Group data fetching, mention UI interactions, feed grid active tab state, and sidebar menu loading behavior.
• Fixed - Add-ons fetching conditions with related loader behavior.
• Fixed - Profile loading states, profile tab jumping issues, profile group grid UI, and cover image action buttons.
• Fixed - Email notification switch behavior and blank page issue caused by a spelling mistake.
• Fixed - 400/403 API error due to cookie check failed.
• Improved - Search modal UI and interaction flow for the updated search experience.
• Improved - Dark theme colors, accent color handling, primary and secondary color styling, and active states across the header, sidebars, and settings panels.
• Improved - Post form background styling, profile popup and post popup UI, post reactions, comment theme consistency, and anonymous post and ticket presentation.
• Improved - Group tabs, group action buttons, member UI, invite icon styling, icon sidebar, and settings user role UI consistency.
• Improved - Ticket colors, ticket settings UI, and email settings presentation.
• Improved - Integration settings UI and empty-state styling across supported LMS integrations.
• Improved - Community chat, support live chat table, support live chat colors, and support chat last-message avatar/name presentation.
• Improved - Loader usage by removing unnecessary root/settings loaders and refining loading states.
• Improved - Feature availability indicators, post card tooltip interactions, post avatar UI, button content, left sidebar content, avatar borders, and overall interface consistency.

v1.4.0 - 19/02/2026

• Added - Scheduled Post feature for Global Feed, Group Feed, and Profile Feed.
• Added - Scheduled post management (view and update) within user profile.
• Added - Post popup preview from feed triggered by date click.
• Added - Visitor search functionality in header for logged-out (guest) users.
• Added - Theme switching support for logged-out (guest) users.
• Fixed - ZCLabel variants and support chat icon styling inconsistencies.
• Fixed - Trending posts empty state color mismatch.
• Fixed - Post form background styling issues.
• Fixed - Group description layout alignment issues.
• Fixed - Group data fetching logic inconsistencies.
• Fixed - Mention UI interaction issues.
• Improved - Custom icon integration for timestamp input field.
• Improved - Feature availability indicator ("Coming Soon") for restricted modules.
• Improved - Post image layout and rendering behavior.
• Improved - Post comment count show.
• Improved - Post avatar UI consistency.
• Improved - Post card tooltip interactions and behavior.
• Improved - Post button conditional logic handling.
• Improved - Member interface styling and layout.
• Improved - Search modal UI and interaction flow.
• Improved - Add-ons subheading color styling.
• Improved - Community settings page styling (border and shadow refinements).
• Improved - Group details spacing and layout consistency.
• Improved - Overall UI consistency and theme handling performance.

v1.3.3 - 3/02/2026

• Added - Support to display members who reacted on a post.
• Added - Member profile summary on hover.
• Added - Recent activity section is now visible on the logged-out screen ( visitor mode )

1.3.2 - 22/01/2026

• Added: ZenCommunity Pro ticket statistics compatibility for agents.
• Added: ZenCommunity Pro formal/informal reply option compatibility for agents in tickets.

1.3.1 - 15/01/2026

• Fixed – Notification page showing blank content.
• Improved – Updated Welcome UI in Settings.
• Improved – Enhanced Group page card UI.
• Improved – Improved profile data synchronization.

1.3.0 - 13/1/2026

• Added - Support for anonymous posts.
• Added - User follow and block functionality.
• Added - Ticket history navigation from the ticket conversation view.
• Added - Support for PDF, video, and other file attachments in ticket conversations.
• Improved - Ticket conversation pagination for better usability.
• Improved - Responsive layout of the ticket conversation interface.
• Improved - Avatar fallback behavior across the community.
• Improved - Feed post content handling for LMS integration and related settings.
• Fixed - An issue where images were not displaying for newly created tickets.

1.2.1 - 31/12/2025

• Fixed - Member responsive under 768px
• Fixed - Chat responsive
• Fixed - Collection responsive fixed in settings
• Fixed - Group tab responsive under 768px
• Fixed - Profile responsive under 768px
• Fixed - Notification responsive in header under 768px
• Fixed - Group details responsive under 768px
• Fixed - Header responsive fixed in 1024px
• Fixed - Feed responsive fixed
• Fixed - Postcard responsive fixed

1.2.0 - 25/12/2025

• Added - Password reset functionality.
• Added - Tutor LMS integration.
• Added - LearnPress integration.
• Added - MasterStudy LMS integration.
• Added - LifterLMS integration.
• Added - Welcome banner feature.
• Added - Post preview support.
• Fixed - Missing theme color issue.
• Fixed - Upgrade button visibility for standard users.
• Fixed - Background color handling in post editor.
• Fixed - Duplicate links when pasting URLs in the post editor.
• Improved - Text pasting behavior in the editor.
• Improved - Handling of long messages in ticket conversations.
• Improved - Settings customization for feed sorting and post social share options.
• Improved - Login/Register fields validation.

1.1.0 - 11/12/2025

• Added - Post feeling option.
• Added - Post background color option.
• Added - Post reaction support.
• Added - Editor Emoji support.
• Added - Comment reaction.
• Added - Support chat editor support.
• Added - Dark and light theme mode support.
• Added - Dark and light theme mode color settings.
• Improved - Support widget navigation.
• Improved - All page loader.
• Fixed - Support chat, Community chat, ticket conversation responsive issue.
• Fixed - Editor toolbar options and content copy paste issue.

1.0.9 - 07/12/2025

• Added - Feed post sorting.
• Improved - Asset optimization for page loading.
• Fixed - Group feed post updating on switching groups.
• Fixed - Email Notification issue.

1.0.8 - 03/12/2025

• Improved - Groups data fetching loader.
• Fixed - WP v6.9 related page blank issues.
• Fixed - Sidebar empty links issue.
• Fixed - Email template modal responsive issue.
• Fixed - Notification on group settings save.
• Fixed - Login form field auto complete issue.
• Fixed - Support note update issue.
• Fixed - Support live chat data fetching issue.
• Fixed - Support live chat filtering issue.

1.0.7 - 02/12/2025

• Added - Learndash integration.
• Added - Feed post comment and reply edit and delete option.
• Added - Support agent notes option.
• Improved - Email Notification Editor support.
• Improved - Support live chat filter system.

1.0.6 - 27/11/2025

• Fixed - DB Prefix conflict issues

1.0.5 - 27/11/2025

• Fixed - User name undefined issue on ticket.
• Fixed - User Name and message undefined issue on community messaging.
• Fixed - ORG recommended issues.

1.0.4 - 23/11/2025

• Fixed - Community message page blank.
• Fixed - Navigation to previous page and retain if any filter exists issue fixed on ticket
• Fixed - User ticket history scrolling issue fixed
• Fixed - Translation issue.

1.0.3 - 17/11/2025

• Added - Ticket message html content support added
• Added - User tickets links
• Added - Ticket note for support member
• Fixed - Socket message deliver issue fixed
• Fixed - Tickets Pagination issue fixed

1.0.2 - 05/11/2025

• Added - User note on ticketing.
• Added - Attachment upload support.
• Added - Academy LMS integration.
• Improved - Mention member on post.
• Improved - Support Messaging message UI.
• Fixed - Ticket filtering system.
• Fixed - Message updating issue through socket.

1.0.1 - 04/11/2025

• Added - Live Chat.
• Added - Group messaging.
• Added - Voice messaging support.
• Improved - Group functionality and UI.
• Improved - Settings functionality.
• Fixed - Socket messaging issue.
• Fixed - Feed comment issue.
• Fixed - Community message duplication issue fixed.

1.0.0 - 03/11/2025

• Added - Space creation and management.
• Added - Group Creation and management.
• Added - Support ticket system.
• Added - Community messaging.