Zervixo ERP is a cloud business platform for accounting, inventory, sales, purchasing, point of sale, CRM and customer communication.
This plugin connects your WooCommerce store to your Zervixo company, so your store's products, orders, stock and customers are managed in the same place as your accounting and your WhatsApp customer communication (Zervixo Communication Hub).
The plugin itself is light: it pairs your store with Zervixo using a one-time code, shows the connection status and lets you disconnect. All synchronisation runs inside Zervixo, through the WooCommerce REST API keys you approve on WooCommerce's own authorization screen. No passwords are shared.
The plugin does not send WhatsApp messages and adds nothing to your storefront: WhatsApp features run inside Zervixo.
What this plugin connects
- Products and variations – each variation is imported as its own ERP item, with SKU, price and category.
- Orders – arrive in near real time through WooCommerce webhooks, with a scheduled sweep that catches anything missed. Paid, cash on delivery, on-hold, cancelled and refunded states are kept.
- Customers – registered customers and guest buyers are matched to ERP customers.
- Inventory and stock sync – choose who owns stock. Zervixo can own it and send your store the quantity you can really sell (after reservations for open orders and an optional safety stock), or WooCommerce can stay the stock owner.
- Several stores, shared warehouses – connect more than one WooCommerce store to one Zervixo company, with dedicated or shared warehouses.
Once connected, orders flow into Zervixo sales, stock and accounting without retyping, and one inventory serves the online store, the shop counter (POS) and purchasing, so stock is not oversold.
Manage Your WooCommerce Store and WhatsApp Customer Engagement in One Platform
Inside Zervixo, the
Communication Hub lets you talk to the customers your store brings in, over WhatsApp Business. These are features of the Zervixo platform (not of this plugin); they depend on your Zervixo plan and on connecting your own WhatsApp Business account in Zervixo:
- WhatsApp Business integration – connect your WhatsApp Business number to Zervixo and handle customer conversations in a shared inbox.
- WhatsApp marketing campaigns – send campaigns to customer segments: a hand-picked list, or a dynamic segment built from rules on your customer data that always reflects current data.
- Approved message templates – create WhatsApp templates in the categories WhatsApp supports (marketing, utility such as order or payment updates, and authentication), submit them for approval and use them in campaigns and automations.
- Automation Builder – send a WhatsApp message automatically when a record in Zervixo is created or updated (for example a new customer, a sales order or an invoice), only when the conditions you set are met, or on a date (for example an overdue invoice or a customer's birthday).
- CRM-based communication – leads, opportunities and a sales pipeline in the same system as your customers and their conversations, for structured follow-up.
- Campaign statistics – sent, delivered and read figures for each campaign.
How WooCommerce merchants use it
- Keep stock correct across the online store and the shop counter, while orders, customers and payments reach accounting automatically.
- Run a WhatsApp campaign for a new collection or a seasonal offer to a segment of past customers, using an approved marketing template, and follow delivered and read figures.
- Send a payment reminder automatically when an invoice becomes overdue, using an approved utility template.
- Follow up interested customers from the CRM pipeline and keep each conversation next to the customer record.
Also in the Zervixo platform
These are features of the Zervixo ERP service (included according to your Zervixo plan), not of this plugin:
- ERP modules – sales, purchasing, inventory, accounting and invoicing, CRM with a sales pipeline, HR with attendance and leave, projects with task boards, manufacturing and fixed assets, each with its own overview dashboard.
- Zervixo AI Assistant – ask questions about your company's data inside Zervixo.
- E-commerce integrations – WooCommerce, Shopify, Zid and Salla.
- Arabic and English – the whole application works in both, including right-to-left layouts.
Requirements
- WooCommerce 8.9 or later, and a site reachable over public HTTPS (Zervixo calls the WooCommerce REST API).
- A Zervixo ERP account and an eligible subscription plan. See Pricing & Subscription below.
Pricing & Subscription
Zervixo ERP for WooCommerce is free to download and install.
A Zervixo ERP account and an eligible subscription plan are required to use the connected ERP services.
A 14-day free trial may be available for eligible new accounts.
View our latest plans, pricing, and included features at:
https://zervixo.com/pricing
There are no separate WordPress plugin license fees.
External service (Zervixo) and privacy
This plugin connects your site to
Zervixo, an external service operated by Zervixo (
https://zervixo.com). It only works with a Zervixo account. The plugin contacts Zervixo in these cases only:
After you approve access on WooCommerce's authorization screen, Zervixo reads your products, orders and customers and updates stock quantities through the WooCommerce REST API, and receives order webhooks from your store. That data goes directly between your store and Zervixo; it does not pass through this plugin. The plugin adds no tracking, analytics or code to your storefront.
- Install and activate WooCommerce, then install and activate Zervixo ERP for WooCommerce (Plugins > Add New, search for "Zervixo").
- Go to WooCommerce > Zervixo ERP.
- Sign in to your Zervixo company at https://zervixo.com, or create an account (a 14-day free trial may be available for eligible new accounts).
- In Zervixo, open Settings > Integrations > WooCommerce and click Create plugin connection code.
- Paste the code on the WooCommerce > Zervixo ERP page and click Connect.
- WooCommerce shows its own authorization screen: approve read/write access for Zervixo.
- Back in Zervixo, choose the order warehouse, the stock warehouses and who owns stock for this store. The first import of products, customers and orders then starts.
The plugin page shows the connection status, the last successful sync, whether webhooks are registered and the last error, if any.