Safe Online is a privacy, data security and compliance focused company from Copenhagen Denmark. We've created solutions like
Connectid Personal,
Connectid Mail and
TrustedLink.
The Connectid Business plugin for WordPress and WooCommerce helps set up your website to comply with privacy regulations like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) that require you to send a copy of a person's data to them when they request it.
As a website owner and data controller you must verify, document and respond to data requests (DSARs) promptly.
The Connectid Business plugin makes it easy, with a request portal you can quickly add to your site as a block or a widget. It tracks and verifies requests, and streamlines the whole process with automatic data extraction from WooCommerce.
Requirements
You must be a WooCommerce user to activate this version of the plugin.
ADD PLUGIN AND ACTIVATE
Steps to add and activate the Connectid Business plugin =
- Go to Plugins > Add New in Wordpress. Search Connectid Business in Plugins and click Install Now.
- Go to Plugins and click Activate.
- Go to Tools >Connectid Business to Setup and manage the Connectid Business plugin.
One-minute how-to video
[youtube
https://www.youtube.com/watch?v=dlO_MC2mEyM ]
SETUP
Steps to set up the Connectid Business plugin to extract data from WooCommerce in WordPress:
- Create a WooCommerce key and secret: WooCommerce > Settings > Rest API > Add Key
- Go to Tools > Connectid Business in WordPress.
- Add company name, url, preferred language, WooCommerce key and secret and save.
- Upload your company logo and invite more users.
One-minute how-to video
[youtube
https://www.youtube.com/watch?v=-0oxgdDovYI ]
ADD A DATA REQUEST PORTAL TO YOUR SITE
Two ways the Connectid Business plugin can quickly add a data request portal to your site:
- Go to Appearance > Widgets. Add a Request Portal Link Widget to any page's header or footer.
- Add the Request Portal Link to any page/post content as a block in the Gutenberg Editor.
One-minute how-to video
[youtube
https://www.youtube.com/watch?v=8KOe5hQNYM8 ]
DELIVERING DATA
WooCommerce data like a customer profile, orders and refunds, media downloads, and product reviews, is attached to new requests automatically. If your company stores additional customer information in other applications, it's easy to add those files to a request before delivery.
- Go to Tools > Connectid Business > GDPR Requests.
- Click 'view' and log in to Connectid Business.
- Select the request from the dashboard.
- Add any additional files and an optional personal message.
- Mark it as complete, and send.
One-minute how-to video
[youtube
https://www.youtube.com/watch?v=_RTbPK2n6wo ]
FOR A MORE ADVANCED DATA REQUEST PORTAL
The request portal you add to your site with the plugin lets your customers extract their data from WooCommerce.\
If you want to offer your customers more data request options, log in to your Connectid Business account. The link to create a password is in your welcome email.
Then:
- Go to https://business.connectid.io
- Log in to Connectid Business
- Go to Settings > Requests
- Copy the URL for the request portal to your Wordpress privacy page
Documentation & Support
https://bysafeonline.com/connectid-business/connectid-business-resources
FAQ
You'll find answers to many of your questions here:
https://bysafeonline.com/help-center