WP Customer Feedback

Short codes are a way to add functionality to a site through simple special text. You can change the colour of the panel, and the delay before the panel is displayed.

The Title Bar Color is the visible title in that enters the screen for your user to click. You can set this to whatever color works best with your site. If you want the Title Bar Color red, then you could use the following: [get-feedback color="red"] There is support for many named colors on the web. For a full list see here. http://css-tricks.com/snippets/css/named-colors-and-hex-equivalents/

The title is the panel title propting the user to submit feedback. You'll generally set this to the question you want feedback for. Note that there should be a maximum of about 30 characters for the title - but this depends on site fonts and which words you use. To ask for feedback on "What feature would you like to see next?" you would put: [get-feedback title="What feature would you like to see next?"]

The question is the prompt for user feedback, and appears in the text field until the user starts typing in a response. By default this will be the same as the title, but is customisable. To ask the question "How did you find us?" you would put: [get-feedback question="How did you find us?"]

The default request for an email address is "Your email address?", you can change it here. To use "Enter e-mail address", you would put: [get-feedback email="Enter e-mail address"]

The Submit button is the button the user presses when submitting feedback. Some people get dramatically different response rates with different button text. You may want to try alternative text. To use "Send", you would put: [get-feedback submit="Send"]

The "Thankyou message" is a brief note to display the user on submitting of feedback. The default thankyou message is "Thanks for the feedback!". To use an alternate, say "Great, we'll get straight on this.", you would use: [get-feedback thankyou="Great, we'll get straight on this."]

You can set a delay between loading a page, and showing the feeback panel by using the delay setting. To delay the panel by three seconds you would put: [get-feedback delay="3"]

All of the above setting can be combined as you like. To have a blue panel, asking "How did you find us?", which waits 5 seconds before showing up, you would put: [get-feedback color="blue" title="How did you find us?" delay="5"]

WP Customer Feedback uses the first request finds for a feedback panel. When you show a list of posts, such as with a blog, WP Customer Feeback will use the first relevant shortcode it finds. Which is considered 'first' depends on how the posts are show, but it is usually the first post created.